We went this past weekend with the entire family for a Birthday party - there were 14 of us in total, so not a small group. We had a great time and the kids enjoyed it.
From the moment we showed up the staff were helpful and friendly - and yes, they called us "Lords" and "Lady" from the very beginning - it was fun and the kids got a kick out of it.
There were a lot of people to watch the show, but we did not feel crowded in the auditorium and there where many things for the kids to look at (and buy!). The only comment I would have would be that the bar service was slow in the auditorium - there were only 3 on staff.
The show itself was great and very entertaining. The horses were well trained and after the show you could see the horses and meet the knights and take pictures etc.
I found the food to be pretty good as well. I know there are some reviews indicating the food was not fabulous, and I am not sure if changes were made in the kitchen, but for me I liked what we were served (I also knew we were not going just for the food nor were we going to a fine dining restaurant). Tomato soup, chicken, rib and potato - simple but good. The portions are huge, and the kids get a full adult plate as well - we took home the left overs. Our server was great and was very attentive and was in character the whole time.
The tickets are pricey, and had we not received a group discount we probably would not have gone. The discount made the price worthwhile and we are glad we went, it was a good 2-3 hours of entertainment.
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