The valet dropped our car keys down the elevator shaft on our departure - no call while we were still in our room waiting for the car, just when we get to the lobby and should have our car waiting for us. Dealt with horrifically - obviously our arrival at our subsequent meetings was delayed, but the customer service and support from the hotel was almost nonexistant during the entire experience. Room ok, though fridge very noisy when trying to sleep. Hotel location convenient, though coinstruction in the area made getting here difficult. There are certainly other hotels in the area that have much better service.
- Official Description (provided by the hotel):
- Amid the best dining, shopping and entertainment Toronto has to offer, sits the Pantages Hotel. Designed by world-renowned architect Moshe Safdie, the personality of the hotel is inspired by the Theatre focused neighbourhood. When traveling for business or leisure, guests can find all the very best that Canada’s largest metropolis presents. ... more less
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- Also Known As:
- Pantages Hotel Toronto