When I arrived there were 2 very accomodating Front Desk Clerks. One of them gave me a room on the top floor cause i asked him for a room that faces openess instead of the Alley Way. He was very accomodating. However, I walked into the room & it smelled of Strong Stale Smoke (Non Smoking rooms), I called the front desk & they send me a housekeeper who didn't knock but unlock the door & walked straight into my room. She apologized but I can tell she wasn't sincere. Then she just casually spray the curtains with this commercial Fabreeze Liquid! I had to open up the curtains & asked her to respray them down thoroughly, then she was about to leave then I told her to spray down the fabric Couch too!!!! She just couldn't care less!!! I honestly turned on the Aircon Full Blast COLD over night hoping to get rid of that smell, I stayed over nite, but the smell of Stale Smoke still filled the room so I asked to change rooms. I was moved just 2 floors down to a nice room. Overall, the daily cleaning was not good, table tops were not wiped down, plates, strainers etc were not washed & put away, (Utensils, Dinner Napkins were not replaced, Bed comforter was not tucked in etc....etc.... When I check out I spoke to a new Front Desk Clerk about the situations, he seem concerned. I really hope he'll do something about it... Overall it's a Really Nice Boutique Hotel & Super Central! Right around the corner of Dundas Square, Eaton Centre & the Subway! The Hallways needs remodelling or a Good Cleaning.
- Official Description (provided by the hotel):
- Amid the best dining, shopping and entertainment Toronto has to offer, sits the Pantages Hotel. Designed by world-renowned architect Moshe Safdie, the personality of the hotel is inspired by the Theatre focused neighbourhood. When traveling for business or leisure, guests can find all the very best that Canada’s largest metropolis presents. ... more less
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- Also Known As:
- Pantages Hotel Toronto