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“Good choice”

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Radisson Suite Hotel Toronto Airport
Ranked #41 of 137 Hotels in Toronto
Northern Ontario
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good choice”
Reviewed March 11, 2010

EXCELLENT: size of one bedroom suite, comfort of bed, sheets, pillows, city lights view on west side of building, service, excellent pressure in the shower, bar fridge for the bottled water we brought with us.

GOOD : restaurants in area are abundant, all walking distance, including a Tim Horton's in the parking lot

POOR: windows don't open, no fresh air whatsoever, no balcony, stuffy air, extra $4 charge for a bottle of water (if you choose to open it.. which we never do.. we always bring our own, so having a fridge in the room is great). Too many doors, open one to close the other, etc. Would rather have a car to take in sights and sounds of Toronto, and not be stuck on Dixon Road for an extended period of time. If you do have a car, it's only short distance to Downtown Toronto or Vaughn, another shopping Mecca north of Toronto.

Paid $155/night in mid March for two people. Fair price in Toronto for a clean, comfortable one-bedroom unit.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Cashmere67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 23, 2010

We had a wonderful night. The room was huge and very clean and the staff were all very nice. We will definitely return to stay again.

  • Stayed March 2010
    • Value
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    • Cleanliness
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Helpful?
1 Thank Kimberly74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakefield, Canada
1 review
Reviewed February 3, 2010

10 minutes to airport, park and fly shuttle included. room was very nice and Sleep number beds are fantastic. Definitely be staying again.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank tfuel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 25, 2010

Are you flying out of Pearson ? Stay at the Raddison hotel. For less than the cost of parking we stayed at a beautiful clean hotel ( great beds) were shuttled to and from the airport in clean vehicles and are car was safely parked for the week. We will certainly do this for our next vacation or stay here on our next business trade show in Toronto
Thanks

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank rubytuOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level 5 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed January 25, 2010

We used the park and fly package here. Upon returning we waited, with my 1 year old baby for over 45 minutes in the cold for the shuttle to come. When it finally did come the driver stopped and told us we could not get on as it was full and would have to wait another 30-45 minutes for the next shuttle. My husband begged him to let myself and daughter get on as by this time my baby was crying and very cold. He refused. We asked him to call another shuttle, he refused. We took a taxi at this point and when we got to the hotel the front desk staff were rude and would do nothing for us, not even discount our room rate the $20 we paid for the taxi. We will never stay here again, and I would caution those with young children regarding their slow shuttle service, especially in the winter. I would like to add that during the time we waited for our shuttle we saw the hilton, holiday inn, crowne plaza shuttles come by 3 times. Will choose one of those hotels next time.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Rooms
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Helpful?
Thank Marleygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonSuitesTO, General Manager at Radisson Suite Hotel Toronto Airport, responded to this review, January 26, 2010
I apologize for any delay or lack of service with the shuttle and reception at our Hotel; I can understand how frustrating that could be especially with a young child. The Hotel takes the shuttle service to the airport very seriously. The contractor who provides the shuttle service to our property also services the majority of the major brand hotels at the Toronto Airport. Our job as well as our shuttle company contractor is to service our guests and get it right and we did not get it right in this case.

I will definitely address this situation immediately with both our front desk team as well as the Shuttle Company’s operational team to make sure we do much better job right away. We will also contact our guest directly concerning this issue.

Peter Kingsbury
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NORTH BAY
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 22, 2010

From the front desk attendant to the shuttle driver,all were most accommodating and helpful. Quick and courteous!!

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
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Helpful?
Thank famtimeOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Level 6 Contributor
329 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed November 24, 2009

Stayed here at the end of a 2 week holiday. We were very pleased with the room. Large suite, everything nice and clean.
The only complaint would have been the long wait for the shuttle. We came into the airport at 2 a.m. and though when we called we were told it would be only a 20 minute wait, we waited more than 40 minutes for the shuttle.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Misty58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonSuitesTO, General Manager at Radisson Suite Hotel Toronto Airport, responded to this review, January 25, 2010
We thank all of our guests for their reviews it is truly appreciated and the best way we have to improve our service. Service is our number one goal and what we are all here to do. Thank you and we all hope to welcome you back soon.
Peter Kingsbury.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Suite Hotel Toronto Airport

Property: Radisson Suite Hotel Toronto Airport
Address: 640 Dixon Rd, Toronto, Ontario M9W 1J1, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Best Value Hotel in Toronto
#46 Business Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Suite Hotel Toronto Airport 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Radisson Toronto
Toronto Radisson

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