After just coming from a tiny hotel downtown, it was such a pleasure to enter into the large room here. The layout was identical to the last room I had and the only difference was that I was facing in a different direction. The desk clerk was nice, the room and hotel spotless, a separate room for the bed with a living room, and large windows. My only little concern was that even though I turned the heating up, it never seemed to circulate beyond the living area--it was a very quick shower the next morning.
One minor difference between this stay and the last one was regarding an upgrade voucher. I booked through a third party website and because I have reserved quite a few hotels with them, I was given a VIP voucher for a room upgrade. Of course, like anything, the fine print always states, "based on availability" but when I checked in it was Christmas Eve and the hotel was far from full (I did ask). However, when I presented the desk clerk with the voucher, he glanced it over, did not mention anything about an upgrade, and at that stage I was so tired, the lobby would have been fine, but was surprised that when I got to my room it was absolutely identical to the one I had before, without any upgrade.
The next morning as I was leaving, I reflected on this and rather than dispute a minor voucher with the new clerk I took it as a lesson learned---I will not fall for this "upgrade voucher" trick again when I reserve with that third party website. Though they may have a partnership with various hotels across the world for this "exclusive" offer, it makes me wonder if anyone really gets an upgrade or if this is just a marketing tool?
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- Also Known As:
- Radisson Toronto
- Toronto Radisson