We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Spa getaway”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Best Western Plus Executive Inn
Ranked #52 of 137 Hotels in Toronto
Reviewed April 30, 2013

I had a wonderful upgrade for my room. The two front desk staff people that I met were excellent, happy, helpful people. The pool, sauna + jacuzzi tub were great. I enjoyed the breakfast. the bed in the room with the jacuzzi tub was so hard. I could use a memory foam topper on the bed. The hot water took a long time to get to the shower (I don't know why?) The check out time is 11 am which I find too early. I think I could have asked for a later check out but I didn't want to have to ask. The Keg almost next door was a bonus. Perhaps Best Western is always check out at 11an but 12 noon would be better in my opinion, Thanks!!

  • Stayed: April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Icbysue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy N, Director of Sales at Best Western Plus Executive Inn, responded to this reviewResponded May 2, 2013

Dear Guest,

Thank you for your comments. Your feedback helps us improve and deliver superior customer service for our future guests! We're glad you enjoyed your spa getaway! We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (584)
There are newer reviews for Best Western Plus Executive Inn
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

431 - 437 of 584 reviews

Reviewed April 30, 2013

I choose this hotel for the price and the easy access to the highway, It exceeded my expectations. The staff was knowledgeable and friendly. When the weather forced us to change our plans slightly, they helped us to discover that we could take the Toronto Metro all the way from the hotel into downtown Toronto (which was great as we are from a town with 75,000 people trying to drive with over 2.5 million was a bit overwhelming).

The rooms were comfortable. There were only 3 of us so we had plenty of space and didn't feel as if we were "tripping" over each other. The fridge and microwave were an added bonus.

We did use the pool and hot tub while we were here, and while they were a little on the cooler side, it was quite refreshing after spending 10 hours exploring the downtown area.

Breakfast was nice and I loved that fresh coffee was always available down by the lobby. There are quite a few restaurants within a quick 5-10 min drive so dining options was not a problem.

I would recommend this hotel to anyone I know coming to Toronto and will definitely stay here again if my travels take me to this area.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ChrisieLyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy N, Director of Sales at Best Western Plus Executive Inn, responded to this reviewResponded May 2, 2013

Dear Chrisie Lyn,

Thank you so much for your kind and wonderful words. We are glad that you had a "great stay" at our hotel and in Toronto as well. We hope to see you the next time you're in Toronto!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2013 via mobile

This was just an awful hotel, the customer serivce was discusting. Very small cramped rooms, uncomfortably warm in the entire hotel. This did not serve my needs at all for a stay during family vacation. When we decided to leave early that is when the front desk agent informed me they had placed a 400$ hold on my credit card, 200 per night. We left and went to homewood suites by hilton and had an absolutely wonderful stay. It was more pricey than best western but definitely worth every penny. I would not recommend this best western hotel to anyone

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank kourtnimb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy N, Director of Sales at Best Western Plus Executive Inn, responded to this reviewResponded April 25, 2013

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our rooms are not usually big enough for 3 adults and 2 children in one room as we are a small hotel. We usually recommend families that large to book adjoining rooms, which you declined. I feel your ratings on us are unfair since you didn't even stay at our hotel. However, your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

This property is located just east of the city but provides easy access without the attendant higher costs of a center city property. The facility was clean, the staff is friendly and helpful and the costs are reasonable. Free parking, free breakfast, a room refrigerator and micrwave,and free internet access are all pluses over comparable properties. Definitely worth considering.

Room Tip: Ask for a room away from the highway.
  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank seniortraveler34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy N, Director of Sales at Best Western Plus Executive Inn, responded to this reviewResponded April 30, 2013

Dear Guest,

Thank you for your review and for letting the world know that we are a "good value". We hope you come visit us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

This property is just off the 401 in the north east part of the city. If that is where your business is and you are budget concious....this hotel is a good fit. It is an 'Executive' property and has what it advertises. Pool, workout room (minimal machines, but good in a pinch), pool, sauna and hot tub. This hotel will never be mistaken for the Four Seasons, but they do what they do well. Our room was clean, the beds and bedding comfortable - this property is relatively new. There is no restaurant on site, but there are plenty of fast food, family restaurant options nearby and a Keg within walking distance. We stayed one night for a kids hockey tournament....the staff took this in stride and handled all quite well. Breakfast in the morning (included) was good. Scrambled eggs, sausage, selection of cereals, breads and baked goods - coffee/tea and juices. Staff was quick to re-fill and kept the breakfast room well tidied. Complimentary coffee was on hand and local newspapers. This property lived up to its brand.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank freejoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy N, Director of Sales at Best Western Plus Executive Inn, responded to this reviewResponded April 30, 2013

Dear Guest,

Thank you for your thorough review of our "executive property". We hope you enjoyed your stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2013 via mobile

Very easy to get to, right off the 401. Easy check-in, friendly staff. Room is small. We had a king size bed and pull out sofa. Room has ceramic tile and old carpet. Nice water pressure in shower. Pool is a good size and there is a small jacuzzi. Basics offered at breakfast bar. Hotel seems popular with kids sports teams. Overall, an ok place to spend the night. Paid $111+ tax.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank chantal_less
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy N, Director of Sales at Best Western Plus Executive Inn, responded to this reviewResponded April 30, 2013

Dear Chantal,

Thank you for your comments. We hope you visit our hotel again the next time you visit Toronto.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Tineke P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Timothy N, Director of Sales at Best Western Plus Executive Inn, responded to this reviewResponded April 30, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travelers also viewed these Toronto hotels
Scarborough
Holiday Inn Express Toronto East
Scarborough
Delta Toronto East
Delta Toronto East
#65 of 137 in Toronto
822 reviews
North York
Best Western Plus Toronto North York Hotel & Suites
Show Prices
Show Prices
Show Prices
North York
Radisson Hotel Toronto East
North York
Holiday Inn Express Toronto - North York
North York
The Westin Prince Toronto
The Westin Prince Toronto
#57 of 137 in Toronto
950 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Executive Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Executive Inn

Address: 38 Estate Dr, Toronto, Ontario M1H 2Z1, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Scarborough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotel in Toronto
#41 Business Hotel in Toronto
#44 Romantic Hotel in Toronto
Price Range: $114 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Executive Inn 3*
Number of rooms: 95
Official Description (provided by the hotel):
Best Western Plus Executive Inn Hotel is the newest hotel located in the heart of Toronto East, just 10 minutes from the Toronto Zoo. Inquire about our Toronto Zoo, Science Centre & Wonderland Packages. Standard Rooms, Executive Rooms & Spa Suites available. All rooms with microwave, fridge & hi-speed wireless internet & more. Our guests enjoy our indoor pool, hot tub, sauna, fitness room & a deluxe hot breakfast. Exclusive: Show your guest key & save at 6 local restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Best Western, Hotels.com, Ctrip TA, Orbitz, Priceline, Hotwire, Cancelon, TripOnline SA, getaroom.com, HotelsforEveryone, Evoline ltd and HotelQuickly so you can book your Best Western Plus Executive Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Executive Hotel Toronto
Best Western Toronto
Toronto Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing