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“Like staying at an English castle!”
Review of Old Mill Toronto

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Old Mill Toronto
Ranked #20 of 137 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed December 6, 2013

We love to stay at the Old Mill Inn, at least once a year. There is an elegance and old world charm about this beautiful place.
The service is always excellent and they strive to give you the best accomodation available.
We stayed in their most luxurious suite recently and it had eveything you would want for a romantic get away, a family reunion etc....
The food at the Old Mill is always delicious and top quality.

Room Tip: Don't miss their specials with a free upgrade. We have stayed in Room 303 and 301...both excelle...
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  • Stayed: December 2013, traveled as a couple
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Thank gra-semi-retired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this reviewResponded December 10, 2013

Dear gra-semi-retired,

Welcome back and thank you for choosing Old Mill as your home away from home when visiting Toronto. We are delighted to know that we give you the best care while staying with us.

Wishing you warm and happy holidays and we look forward to welcoming you back again.

Sincerely,

Vas Kolovos
Assistant General Manager

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441 - 447 of 968 reviews

Reviewed December 4, 2013

We checked in quite late on a Saturday night, just missed the live entertainment, that was disappointing however our own lateness. The room was beautiful, we had a queen bed room. I would like to stay in their best suite next visit though. Breakfast was delish and all staff were very friendly!!

  • Stayed: November 2013
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1  Thank 244TM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this reviewResponded December 10, 2013

Dear 244TM,

Thank you for choosing to stay with us at The Old Mill Toronto. Next time you visit us, make sure to plan ahead and come a little early to take in all the sites and have an opportunity to enjoy dinner and entertainment.

We look forward to welcoming you back again in the near future.
Sincerely,

Vas Kolovos
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

We had our company Christmas party over the weekend and were floored at the ambiance and wonderful amenities of the Old Mill Inn. It was like staying out in the countryside but in the heart of the city! We loved it and plan many other stays in the future. Anniversaries and short getaways make for perfect occassions at the Old Mill.

Our dinner was sensational (a buffet hosted by the Old Mill). The rooms were so comfortable and beautifully appointed as well. The service everywhere we went in the Old Mill was so pleasant and professional.

I especially enjoyed the surround sound control in the room's washroom as you bathed and got ready. I found there to be special attention paid to the smaller details that make your stay most memorable. TWO THUMBS UP as the saying goes...

  • Stayed: November 2013, traveled on business
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Thank Bernie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this reviewResponded December 10, 2013

Dear Bernie L,

Thank you for sharing your experience regarding your most recent stay with your company Christmas Party. We are delighted that every aspect of your stay and party was catered to and provided you with fond memories.

We look forward to welcoming you and your company back for man more special occasions.

Sincerely,

Vas Kolovos
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2013

I immediately took in the scents of Christmas when entering the lobby. It was wonderful! I found it calming and peaceful. Front desk staff were very professional and helpful. We stayed in the Deluxe King Room and thoroughly enjoyed the 4 poster bed, glowing fireplace and 2 person Jacuzzi tub. Coming back to our room in the evening it was wonderful to find our bed turned down, music playing in the background and our fireplace glowing. We had room service for breakfast and the food was nice and hot. Dishes were picked up promptly upon request. It was especially nice to have this kind of service and room as we were there on business. I appreciated being able to retreat to our cosy room during breaks in the meetings.

  • Stayed: November 2013, traveled on business
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Thank CLG4714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this reviewResponded December 10, 2013

Dear CLG4714,

Thank you for sharing your experience with future Trip Advisor travelers. Part of our signature welcome includes the service excellence our staff provide along with all the special touches that make each guests stay memorable.

Wishing you happy holidays and we look forward to welcoming you back again and again!
Sincerely,

Vas Kolovos
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2013

This is one of those hidden gems in an otherwise sprawling and sometimes overwhelming Metropolitan centre. It's a throw back to a time where customer service/satisfaction is quite obviously the primary focus... of all staff. Whether it be the Guest Services Supervisor (Nino was exceptionally helpful in booking this weekend), the front desk staff, restaurant and spa staff, even the house cleaning staff; all were incredibly friendly, helpful and took genuine interest in their customers.

All amenities were superb, the food was delicious, the live entertainment in the evenings was outstanding. We hadn't stayed at the Old Mill prior to this weekend, but it will most definitely not be our last visit... in fact we are already making plans for another weekend stay early in the new year.

  • Stayed: November 2013, traveled as a couple
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Thank Doug H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this reviewResponded December 10, 2013

Dear Doug H,

Thank you for choosing to stay with us at The Old Mill Toronto. We are delighted to hear that you enjoyed your stay and that our staff provided you with exceptional service that we have become famous for.

We look forward to welcoming you back in the future.

Sincerely,

Vas Kolovos
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2013

My Mom and I live outside of Toronto and wanted to go into the city for some Christmas shopping and relaxing. We arrived at the inn, to a suite that was beautifully presented. Ice in the bucket, chocolates on the pillows with turn down service. The fireplace was glowing upon entering with "candles" lit in the bathroom. Robes and slippers in the wardrobe. Current magazines on the table. Stereo's in both the bedroom and sitting room. 2 TV's. The beds very comfortable. Bathroom pristine and updated.
Continental breakfast in the dining room was beautiful and bountiful. Staff were friendly, no matter who we crossed paths with any level of employment- we were greeted.
Parking is included. Nice in Toronto. Perhaps the only negative, was the coffee in the room was horrible. Couldn't even drink, made the cup in the dining room in the morning all the better!
We had a wonderful, relaxing time. Exactly what we were looking for and we WILL be recommending this treat to our friends and family!

Room Tip: We had a suite that we booked using a Jaunt.ca voucher. Pre determined room.
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  • Stayed: November 2013, traveled with family
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1  Thank 2013jigsaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this reviewResponded November 30, 2013

Dear 2013jigsaw,

Thank you for choosing to stay with us on your Toronto Christmas shopping visit. We are happy to hear that you enjoyed all areas of your stay. With regards to our coffee we are in the midst of reviewing our coffee offering for our future room improvements and we thank you for your feedback.

We look forward to welcoming you back again the next time you plan to visit Toronto.

Sincerely,

Vas Kolovos
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

Wow. This place is somehow in Toronto but you would never know it. The grounds are beautiful. Its an older style, but somehow feels very fresh, smells good and everyone is freakishly nice. This is like a mini resort. You don't have to go outside if you don't want to. You have access to a delicious restaurant, spa, bar and beautiful scenery all around you. I would absolutely go back. Thank you for the quirkiest, coolest hotel experience i have ever had in Toronto.

  • Stayed: November 2013, traveled as a couple
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Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this reviewResponded November 30, 2013

Dear Amanda B,

Thank you for your glowing review of your stay with us here at The Old Mill Toronto! We are thrilled to know we gave you a most enjoyable and memorable experience. Our staff take pride in their friendliness and service and we want to ensure that each guest gets the relaxing getaway experience that is often only found at resorts...and we are right here in the middle of Toronto!

We look forward to welcoming you back again and again.

Sincerely,

Vas Kolovos
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Old Mill Toronto

Address: 9 Old Mill Rd, Toronto, Ontario M8X 1G5, Canada (Formerly Old Mill Inn & Spa)
Phone Number:
Location: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Toronto
#8 Romantic Hotel in Toronto
#9 Business Hotel in Toronto
#10 Spa Hotel in Toronto
#14 Luxury Hotel in Toronto
#25 Family Hotel in Toronto
Price Range: $198 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Old Mill Toronto 4*
Number of rooms: 57
Official Description (provided by the hotel):
Escape the ordinary! The Old Mill Toronto is the perfect location to relax, refresh and reconnect in a resort setting between downtown Toronto, Billy Bishop City Airport and Pearson International Airport. Enjoy a romantic getaway, plan a business event or indulge in our award winning Spa. We look forward to welcoming you at The Old Mill Toronto where versatility, ambiance and setting make us exceptionally memorable. ... more   less 
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Also Known As:
Old Mill Inn And Spa
Old Mill Hotel Toronto

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