We went to Thai Basil because a friend had given us a $50 gift certificate for the restaurant. We decided to get take out. After making a number of selections and handing over the gift certificate I found it odd that we didn't get a bill/total and any change back (and we weren't asked to pay more). I thought we might be slightly under $50 so I inquired to discover that the total with taxes had come to $44 and so many cents. I was disappointed that we weren't given change or a partial credit, or informed that we had not used the entire $50 and encouraged to choose an additional item to get full value. When I did choose another item the the new total was $50.12---and you guessed it! They made me break a $20 to pay the 12 cents, even though they were first inclined not to give me back over $5 from the gift card, or at least have the decency to let me know about the balance that they were simply going to take from me.
While that dishonest experience was enough to make us consider to never return again, the food was average at best and as a result I will never return to Thai Basil. Real Thailand just east on Bloor is now our favourite Thai restaurant in Toronto (we also like Coco Rice at King and Bathurst) and we've never looked back.
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