Overall, the Adelaide hotel is a good choice; and it is extremely well located. However, there is a fair amount of room for improvement for it to reach 5* territory - furniture and carpeting is somewhat worn and services (concierge, bar hours, restaurant food quality, fitness facility, etc) are not at the level that is typically encountered in really high-end hotels. However, that's probably because it is in transition. The hotel is scheduled for upgrades and renovation in order to become a St. Regis - I believe the transition is due to be complete in 2018. Hopefully it will be brought up to St. Regis standards.
- Room Service