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“Amazing service. Great room.”

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Trump International Hotel & Tower Toronto
Ranked #2 of 132 Hotels in Toronto
Certificate of Excellence
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing service. Great room.”
5 of 5 bubbles Reviewed May 3, 2014

I totally see why this is top rated in Toronto. The service — front desk, concierge, housekeeping — all exceeded expectations. That was my favorite part. The rooms has some nice touches: extra bathroom amenities (and heated floors!); bed was comfortable; location is excellent.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mildred761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,805 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (366)
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English first
Miami, Florida
Level Contributor
161 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed May 2, 2014

From the moment we arrived to this magnificent hotel the staff made us feel l special
Fist they upgraded our reservation to a suite and they said that we would feel like home , and
It was true as it even has a fireplace! The bedroom , the bathroom all impeccable!
And the best of all..the staff ! They were extremely helpful and made every effort to make us feel
Comfortable and special and the concierges gave us always the right info about what to do
In Toronto.
The location is also perfect for walking around town as shops and restaurants are just there.
Great experience absolutely recommendable!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed May 1, 2014

I was blown away by the one bedroom suite at Trump. There was not a thing I could complain about. The staff were extremely friendly and attentive. And the room was truly opulent. The room was spotless and everything appeared in new condition. When we checked in I was told of their pillow menu where we could choose from 14 pillows. Alas I was so busy with work and dinner plans, I did not get a chance to indulge.

Things that jumped out: heated floors in bath, tv in bathroom mirror, very comfortable bed. Lighting panel at doors and by bed stands where you can set morning, evening, etc lighting. The room was also very quiet. Unlike most hotels I've stayed at, not once did I hear other guests. Not in the hall. Not in the mornings.

But I suppose what impressed me as much as the beauty of the he rooms was that the staff consistently provided service on par with the room. Also there was free internet. Unlike some hotels you can hook up multiple devices to the wifi. I had ipad, iPhone and laptop connected without issue.

So while no complaints, here are some minor thoughts on improvements: the iPod Dock on the alarm clock was not compatible to iPhone 5. So while my colleagues could not dock their iPhones, I was "fortunate" enough to be still using the 4s. Also Things are a bit pricey but that is to be expected. And while I didn't eat at the restaurant (just drinks) my colleagues felt their meals were average.

Beyond that, probably top 3 hotel experiences.

Room Tip: Corner suites are preferable. Four of us had suites and one had the corner unit. It had a better lay...
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BigToeFur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poznan, Poland
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 1, 2014

My significant other and I stayed at the Trump last week prior to our wedding in Toronto. As two gay men we were concerned that there might be a problem with this, however the staff of the hotel made us feel wonderfully welcome, comfortable, and very happy. Both Ben and Jonathan on the Front Desk consistently remembered us, and never failed to ask about our stay, our needs and about our wedding which occurred on Friday evening. They were available to help with special arrangements and both were warm, friendly and genuine. Genevieve, the concierge, also was exceedingly helpful in arranging restaurant reservations, a personal tour of Toronto and was warm, kind and helpful.

We were upgraded to a one bedroom suite that really only needed a kitchen to become an apartment. It was beautifully decorated, and comfortable and even had a fireplace. The bathroom was spacious, and marble with a large soaking tub and separate shower. The lights and drapery were controlled electronically from keypads throughout the suite. It was one of the nicest suites I have stayed in, in my years of traveling.

I recommend the Trump Toronto without reservation and plan to return many, many times in the future.

Room Tip: Suites are wonderful, and higher floors have better views
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank drdennis2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
130 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed April 30, 2014

My husband organized a one night weekend stay for our 15th wedding anniversary, including a massage (for me only) at the 31st floor 'Quartz Spa'.
Total cost - $622.49 (excluding dinner & breakfast) ... special occasion YES, but the normal person simply could not afford this! Room $295 @ corporate discount rate; 4x drinks @ $59.64; parking $50 (no car wash!); 50min massage $150+$10 tip - not sure where the other $19.50 charge came from???
We were offered an upgrade upon check-in ($100 fee) but did not take it.
We really did have an fabulous child-free night away. The staff were magnificent- very friendly & polite; they seemed to be everywhere, ready to assist before being asked; welcomed my husband by name on arrival! The bed was simply luxurious. The spa was fantastic and my massage therapist, Stella, was AMAZING!!! The setting/ambience in both bars was great (upstairs for romance, downstairs for sport). The chocolate-covered strawberries placed in our room on arrival were delicious and a very thoughtful addition. Location was brilliant but getting to the hotel was a nightmare with the closure of the Gardiner and the myriad of one-way streets within close proximity!!
Easy walk to Eaton Centre, Nathan Phillips Square, The Bay, Restaurants/Bars etc.
We dined at THE SENNATOR(249 Victoria St.)-comfort north american diner food, and ate breakfast at BANNOCK(401 Bay St.)-top rate coffee for ex-pats and superb food.
Would consider staying again - but only for a VERY special occasion or if paid for by employer.
As nice as the experience was, prices are just too over-the-top for this sensible chick!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank 4_Aussies_in_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Cayman
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed April 30, 2014

My wife and I decided to stay for a long weekend after experiencing "Trump" excellence in Hawaii.
Considering that this hotel, in our opinion, is right in the heart of downtown Toronto the corner one bedroom suite was spacious and extremely comfortable. After a weary drive from the Airport (the GPS decided to take us on a sightseeing tour of the whole of Toronto which was interesting), the check in was a smooth as silk. One thing I will say the Hotel address is on Bay Street but the valet parking entrance is on Adelaide Street just around the corner (GPS users beware).
Without exception every single member of staff that we met was exemplary in their friendliness, politeness and courtesy. We often had to have the car retrieved and parked at least twice a day and this was done by the valet staff with a smile and cheerfulness!
Drinks at the bar in the lobby were very good as was the dinner we had at the restaurant. And the late night scene in the restaurant bar was vibrant, comfortable and again drinks were well priced.
The question is would we stay again and the answer is an emphatic yes!
Great hotel, great time, and as Arnold said "I'll be back"!

Room Tip: Spend more time actually in the room than we did! Never even turned on any of the TV's nor use a...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Belgarion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesburg, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 28, 2014

Our family stayed at the Trump International Hotel & Tower Toronto in August 2013. From the moment we set foot onto this property, we were greeted with warm smiles and a tray of chilled bottled waters.

Upon check-in, we were immediately upgraded and escorted to our suite, which was beautifully appointed with modern decor and luxurious details. During our stay, we took advantage of the several of the hotel's amenities including the exquisite spa facility and the delicious onsite restaurant, Stock. My husband says his steak was one of the best he's ever eaten.

Without a doubt, we will be staying at this property again when we return to Toronto. We've stayed at several 5-star hotels, but this one tops the list for us. Special thanks to the amazing staff for delivering a truly memorable experience!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank BeaconHill2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trump International Hotel & Tower Toronto

Property: Trump International Hotel & Tower Toronto
Address: 325 Bay St, Toronto, Ontario M5H 4G3, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Toronto
#2 Business Hotel in Toronto
#2 Luxury Hotel in Toronto
#3 Romantic Hotel in Toronto
#3 Family Hotel in Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Trump International Hotel & Tower Toronto 5*
Number of rooms: 261
Official Description (provided by the hotel):
2015 Forbes Five Star Awards and Rated #1 Luxury Hotel in Canada by TripAdvisor. ... more   less 
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Also Known As:
Trump International Hotel And Tower Toronto

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