Though it makes my liberal heart ache a little, I will say one thing about the Trump Brand: they UNDERSTAND customer service philosophy, and do it like few others in the city. This property bends over backwards to make you feel welcome, above and beyond.
Stayed here for only one evening in June, and were offered an upgrade to a suite and a 4:00 PM checkout for a nominal cost. These rooms are elegant and trendy, without coming across cold and soulless like some other properties in Downtown Toronto. They are certainly not pretentious.
I think there may be an (incorrect) assumption that driving up to this hotel in a Hyundai, rather than a Jaguar will yield less than favourable service. Nothing could be further from the truth; the staff here is kind and attentive, showing empathy and treating everyone like royalty.
The in-room breakfast was tremendous, and very reasonably priced for the quality (and quantity) received.
And TV in the bathroom mirror. Love it.
The ONLY thing that was an issue (and it is a terribly minor thing) is that the chocolate in the mini-bar was past its best-before date. A very minor detail which we didn't even bother to report to the staff. Though, if we did, I am one hundred percent confident that the issue would have been rectified, and promptly.
As I continue the quest to find a property in Downtown Toronto with which to remain loyal, I am thinking Trump is head and shoulders above most others when one is looking to get a bit "splashy". I really can't wait to return, and sample the dinner menu, and other services that we simply did not have time for.
- Official Description (provided by the hotel):
- The Adelaide Hotel Toronto is the perfect blend of breathtaking architecture, chic decor, luxurious guest rooms and suites, and exclusive amenities defining the standard for luxury in Toronto. The Adelaide Hotel Toronto is proud to have been awarded the AAA Five Diamond award. Located on the south-east corner of Bay and Adelaide, this luxury hotel in downtown Toronto places guests moments from the city's finest attractions including CN Tower, prestigious shopping, Mirvish Theatre, Toronto Eaton Centre, Rogers Centre, Air Canada Centre, Metro Toronto Convention Centre, Toronto Stock Exchange and renowned festivals such as The Toronto International Film Festival. There's no hotel in downtown Toronto with a more premium location. Unique among the world's finest luxury hotels, The Adelaide Hotel Toronto delivers a superior level of modern convenience, including three floors of meeting and event facilities. ... more less
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- Also Known As:
- Trump International Hotel And Tower Toronto