I live in the GTA and my wife and I decided to stay at the Ritz to treat ourselves just before Christmas. We were given an upgrade without even asking and there was a guest that had left his phone in a taxi and someone from the front desk had overheard the guest and promptly called the valet to intercept the taxi before it had departed with the phone inside. The taxi was about to leave and the phone was recovered and given to the guest. The room was great and absolutely spotless!!! My wife and I had went out for dinner and by the time we arrived back to the hotel, we received a wonderful chocolate cake for the two of us. They asked us what we were doing in the city and we told them it was our anniversary a little while ago. I did not expect that at all. When we retrieved our car from the valet, they had put bottles of water in the cupholders. Great touch. Everyone there was so attentive and friendly. Can't wait to go back. My wife and I were so pleased. Thank you to everyone that we dealt with personally.
- Official Description (provided by the hotel):
- Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more less
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- Also Known As:
- Ritz-Carlton Toronto Hotel Toronto