Booked this hotel for the raptors game on the phone, requested side line seat. Later during the date of check in I had realized my visa was maxed out because staff had booked courtside side tickets. A 500$ extra expense for and my spouse. Staff blamed me, took no responsibility for the transaction. manager accommodated us with a suite, which was nice but did not make up for the 500$ extra we had to pay for tickets. Breakfast should not even be included in the package, as it is nothing more than fruits and cold ham and cheese. BE VERY CAUTIOUS in booking a room for this hotel.
- Official Description (provided by the hotel):
- Toronto's Second Le Germain HôtelGroupe Germain is reasserting itself in Toronto with Hôtel Le Germain Maple Leaf Square. Integrated into the complex for which it is named, this 167-room boutique-hotel is one element in a real estate development that combines condominiums, offices, retail shops and restaurants.Hotspot for Sports and EntertainmentLocated just steps from the Air Canada Centre, home to the Toronto Maple Leafs (hockey) and the Raptors (basketball), and venue for Toronto's hottest events and shows, the hotel is at the heart of it all.Quiet Oasis in a Buzzing NeighbourhoodAlthough the hotel is immersed in the city's vibrant core, it remains loyal to Groupe Germain's philosophy, which is founded on elegance combined with authenticity. Each Germain property strives to achieve the same goal: to offer a comfortable and inviting atmosphere where personalized, yet discreet service is of the utmost importance. ... more less
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