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“Excellence” 5 of 5 stars
Review of Hotel Le Germain Maple Leaf Square

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Hotel Le Germain Maple Leaf Square
4.0 of 5 Hotel   |   75 Bremner Blvd, Toronto, Ontario M5J 0A1, Canada (Downtown West)   |  
Hotel amenities
Ranked #3 of 137 Hotels in Toronto
Certificate of Excellence
Orange, California
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellence”
5 of 5 stars Reviewed February 10, 2013

Stayed for work all week, due to major snowstorm and YYZ closure, had to stay over weekend as well. Le Germain welcomed us back and made the best of a bad time. From the rooms, to the bar to the staff. The staff were fantastic, and super helpful. The location is good, the amenities class, the internet etc all worked. I would stay here in toronto from now on. Seriously impressed.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Jason W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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985 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Oakville, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 9, 2013

This was the first time I've had the pleasure of staying at Le Germain Maple Leaf Square, and it was an incredible and luxurious experience from beginning to end. The service from everyone, especially Gregory the concierge who along with Susan left a lovely birthday note and treat in the room for my Mom, requests such as a DVD player, ice bucket and champagne flutes in the room were accommodated with a smile. The room itself is stunning, with every modern convenience you could imagine. The continental breakfast is above and beyond, and the option to pay a reasonable delivery charge to have it in your room was worth every penny. AND THE BEDS!!! most comfortable bed I have ever slept in, I haven't slept that well in a long time. Also love the luxurious bath products, and the complimentary coffee and tea on the second floor lounge, not to mention that the hotel is conveniently connected to most of the city by way of the PATH system (this is a huge plus if your booking a stay for an event in February like we did when the largest snowfall in years hit) Regardless, its great to be able to have your choice of restaurants, an lcbo and a longos within steps of your room. I'm already looking forward to my next opportunity to stay at this beautiful hotel.

Room Tip: Some rooms have a beautiful view of the CN tower, also you have a choice between rooms with a shower...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Natasha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 7, 2013

I have a 12 month old and have stayed in many hotels with him. When we usually ask for a crib we get some old wood or plastic crib that may or may not break if the baby happens to stand up. When I decided to join my husband on his business trip to Toronto his company had since changed his hotel from the Fairmont to the Germain. We had requested a crib for the room but what we were given was something the blew us away.
Not only did we get a clean pack and play, inside came a cute Angry Bird little pillow that my son loved, a mobile, a baby monitor, a diaper genie, a baby bath and to top it off a baby housecoat. I have never seen anything like it and was very impressed.
The service from the staff was nothing but helpful and very pleasant.
I would strongly suggest staying at this hotel. Great location to boot. Even without a baby, the bed was very comfortable and the rooms were very cool.
Great experience!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed February 3, 2013

Purchased the "Game On" package for my husbands birthday. Spoke to Gregory when booking it and he was most helpful. Check in was quick and friendly. We were in our room about a half an hour when there was a knock at the door. It was some tasty pastries, fruit, a welcome note wishing a Happy Birthday and to say they are thrilled to have us stay with them. Completely unexpected and so very nice. Later, we went down to the lobby and had the pleasure of meeting Susan who showed us around at bit. The breakfast was great...the whole experience was great - staff happy and friendly. We had a fabulous time. Would definately the stay there again. Thank you to Susan, Gregory and the staff for a most memorable stay. Outstanding customer service.

Room Tip: We had room 828 that had a great view of the CN tower.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank SusW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newmarket
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 2, 2013

Spent one night in a Superior King room. Rooms were modern, sleek yet comfortable. Thoughtful little amenities everywhere. Technology in the room is advanced, and customer service is warm and thoughtful. Highly recommended.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 29, 2013

This was one of the nicest hotels I have ever stayed at! Great location, outstanding service and amazing rooms! Very modern and extremely clean. Staff were fantastic from check-in to check-out. I would reccomend this hotel to everyone!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jessica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed January 23, 2013

My husband surprised me with and we stayed on Jan 19/20 2013, to celebrate our anniversary. We had the most perfect suite with a huge balcony which overlooked the ACC Room 608. It was clean, and every detail was thought of to make you feel at home. The hotel left several little surprises on the table. There was a slice of cake on a slate tray with fruit, a candle and chocolates. The bed was so comfortable, as were the linens. The bath and rainfall shower amazing. All the toiletries were amazing. All staff was friendly and very helpful. We were going to go out for dinner but opted for room service instead, to enjoy the beautiful room and to avoid the freezing temperature. The food was just ok! :o( There were items missing from the dinner tray’s butter and cutlery. The creamers were missing in refrigerator for coffee, and cutlery and salt and pepper missing from breakfast trays. Next time we will go out for sure. All in all we loved the hotel, and will take their dining suggestions next time.

Room Tip: Lots of noise on the ACC end during events, but that's to be expected.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank tuesdaysgone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Germain Maple Leaf Square

Property: Hotel Le Germain Maple Leaf Square
Address: 75 Bremner Blvd, Toronto, Ontario M5J 0A1, Canada
Location: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 137 Hotels in Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Le Germain Maple Leaf Square 4*
Number of rooms: 167
Official Description (provided by the hotel):
Toronto's Second Le Germain HôtelGroupe Germain is reasserting itself in Toronto with Hôtel Le Germain Maple Leaf Square. Integrated into the complex for which it is named, this 167-room boutique-hotel is one element in a real estate development that combines condominiums, offices, retail shops and restaurants.Hotspot for Sports and EntertainmentLocated just steps from the Air Canada Centre, home to the Toronto Maple Leafs (hockey) and the Raptors (basketball), and venue for Toronto's hottest events and shows, the hotel is at the heart of it all.Quiet Oasis in a Buzzing NeighbourhoodAlthough the hotel is immersed in the city's vibrant core, it remains loyal to Groupe Germain's philosophy, which is founded on elegance combined with authenticity. Each Germain property strives to achieve the same goal: to offer a comfortable and inviting atmosphere where personalized, yet discreet service is of the utmost importance. ... more   less 
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