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“AMAZINGLY BABY FRIENDLY AND GREAT SERVICE”

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Hotel Le Germain Maple Leaf Square
Ranked #4 of 137 Hotels in Toronto
Certificate of Excellence
Reviewed February 7, 2013

I have a 12 month old and have stayed in many hotels with him. When we usually ask for a crib we get some old wood or plastic crib that may or may not break if the baby happens to stand up. When I decided to join my husband on his business trip to Toronto his company had since changed his hotel from the Fairmont to the Germain. We had requested a crib for the room but what we were given was something the blew us away.
Not only did we get a clean pack and play, inside came a cute Angry Bird little pillow that my son loved, a mobile, a baby monitor, a diaper genie, a baby bath and to top it off a baby housecoat. I have never seen anything like it and was very impressed.
The service from the staff was nothing but helpful and very pleasant.
I would strongly suggest staying at this hotel. Great location to boot. Even without a baby, the bed was very comfortable and the rooms were very cool.
Great experience!

  • Stayed: February 2013, traveled with family
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4  Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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924 - 930 of 1,245 reviews

Reviewed February 3, 2013

Purchased the "Game On" package for my husbands birthday. Spoke to Gregory when booking it and he was most helpful. Check in was quick and friendly. We were in our room about a half an hour when there was a knock at the door. It was some tasty pastries, fruit, a welcome note wishing a Happy Birthday and to say they are thrilled to have us stay with them. Completely unexpected and so very nice. Later, we went down to the lobby and had the pleasure of meeting Susan who showed us around at bit. The breakfast was great...the whole experience was great - staff happy and friendly. We had a fabulous time. Would definately the stay there again. Thank you to Susan, Gregory and the staff for a most memorable stay. Outstanding customer service.

Room Tip: We had room 828 that had a great view of the CN tower.
  • Stayed: February 2013, traveled as a couple
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3  Thank SusW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2013

Spent one night in a Superior King room. Rooms were modern, sleek yet comfortable. Thoughtful little amenities everywhere. Technology in the room is advanced, and customer service is warm and thoughtful. Highly recommended.

  • Stayed: January 2013, traveled on business
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3  Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

This was one of the nicest hotels I have ever stayed at! Great location, outstanding service and amazing rooms! Very modern and extremely clean. Staff were fantastic from check-in to check-out. I would reccomend this hotel to everyone!

  • Stayed: January 2013, traveled on business
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1  Thank Jessica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

My husband surprised me with and we stayed on Jan 19/20 2013, to celebrate our anniversary. We had the most perfect suite with a huge balcony which overlooked the ACC Room 608. It was clean, and every detail was thought of to make you feel at home. The hotel left several little surprises on the table. There was a slice of cake on a slate tray with fruit, a candle and chocolates. The bed was so comfortable, as were the linens. The bath and rainfall shower amazing. All the toiletries were amazing. All staff was friendly and very helpful. We were going to go out for dinner but opted for room service instead, to enjoy the beautiful room and to avoid the freezing temperature. The food was just ok! :o( There were items missing from the dinner tray’s butter and cutlery. The creamers were missing in refrigerator for coffee, and cutlery and salt and pepper missing from breakfast trays. Next time we will go out for sure. All in all we loved the hotel, and will take their dining suggestions next time.

Room Tip: Lots of noise on the ACC end during events, but that's to be expected.
  • Stayed: January 2013, traveled as a couple
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3  Thank tuesdaysgone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

The Hotel Le Germain maple Leaf Square worked with me to set up our Holiday party this year. Everything turned out wonderful, there were zero issues and multiple compliments. The rooms were magnificent, the meals splendid and the service was 5 Diamonds all night long. The staff went out of their way to ensure that everyone had the best time possible and left nothing to the imagination!
This hotel can certainly count on us having another Holiday Party at your location sometimes in the future!

Room Tip: Try the suites...unbelievable rooms!
  • Stayed: January 2013, traveled on business
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3  Thank Dayel1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2013

It's a new contemporary hotel - I particularly liked the apples which were available everywhere in the hotel. When it comes to food, the breakfast doesn't provide variety and is quite limited. The gym is small, very small!
The room had somewhat weird set up with the shower sort of in the middle of the room... but in general all was good!

  • Stayed: January 2013, traveled on business
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1  Thank LoraTraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Germain Maple Leaf Square

Address: 75 Bremner Blvd, Toronto, Ontario M5J 0A1, Canada
Location: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 137 Hotels in Toronto
Price Range: $264 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Le Germain Maple Leaf Square 4*
Number of rooms: 167
Official Description (provided by the hotel):
Toronto's Second Le Germain HôtelGroupe Germain is reasserting itself in Toronto with Hôtel Le Germain Maple Leaf Square. Integrated into the complex for which it is named, this 167-room boutique-hotel is one element in a real estate development that combines condominiums, offices, retail shops and restaurants.Hotspot for Sports and EntertainmentLocated just steps from the Air Canada Centre, home to the Toronto Maple Leafs (hockey) and the Raptors (basketball), and venue for Toronto's hottest events and shows, the hotel is at the heart of it all.Quiet Oasis in a Buzzing NeighbourhoodAlthough the hotel is immersed in the city's vibrant core, it remains loyal to Groupe Germain's philosophy, which is founded on elegance combined with authenticity. Each Germain property strives to achieve the same goal: to offer a comfortable and inviting atmosphere where personalized, yet discreet service is of the utmost importance. ... more   less 
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