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“Great start to our trip”

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DoubleTree by Hilton Toronto Airport
Ranked #98 of 137 Hotels in Toronto
Reviewed January 30, 2013

The Travelodge on Dixon Rd. provides great service and a comfortable environment for travellers. Check-in was quick, staff was friendly, and the room well equipped. Long term parking is available for those taking an extended trip. The parking is in the adjacent Park and Fly lot. A Casey's restaurant is attached to the hotel and there is a 24 hour shuttle service to the airport. We plan to stay here again.

  • Stayed: January 2013, traveled as a couple
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Thank Audrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at DoubleTree by Hilton Toronto Airport, responded to this reviewResponded January 31, 2013

We appreciate you taking the time to complete a survey regarding your recent stay with us.

Thank you for sharing your thoughts about your guest experience and how you feel however I have shared your comments with my team accordingly also.

Thank you for identifying our employees on behalf of our entire staff here at the Travelodge Hotel Toronto Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,315 - 1,321 of 1,542 reviews

Reviewed January 28, 2013

  • Stayed: January 2013, traveled as a couple
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Review collected in partnership with Travelodge
Thank rjp05
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Chad H, General Manager at DoubleTree by Hilton Toronto Airport, responded to this reviewResponded February 20, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 28, 2013

  • Stayed: January 2013, traveled on business
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Review collected in partnership with Travelodge
Thank GARY H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Chad H, General Manager at DoubleTree by Hilton Toronto Airport, responded to this reviewResponded February 20, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 27, 2013

We stayed at this hotel on January 18th for one night prior to our early morning flight. This was our second stay at this hotel. When I called to book I also asked if we could park our vehicle for the week. At our last stay this was no problem. Our parking was also included during this trip BUT we had to move our vehicle to the park and fly lot next door. We were not informed this was where our parking would be. Although this worked fine I think the hotel should have informed us this was where the parking was at the time of booking. I could not understand why on our last visit we parked right at the hotel and on this visit we had to use the park and fly service. Once again this system was fine though we had to drop our vehicle off at the park and fly and shuttle back to the hotel. That being said it was still a good value for a room and one week parking. This location is convienient to the airport and the airport shuttle was on time; however, the shuttle stopped at the quality suites as well and the shuttle was PACKED full of people (this was at 3:00 in the morning) Some of the rooms in this hotel are dated but I believe they are undergoing some improvements. The rooms are clean and the bed is comfortable enough. The Casey's restaurant located in the hotel is convienient and there is also a KEG restaurant next door. Given the price we paid for a room and parking I would stay again. Another nice note was the very large tv we had in our room, it was the largest tv I have ever encountered in a hotel room. The hotel gives you a coupon to scan when leaving the park and fly lot so you do not have to pay but we did have some difficulties redeeming it at one exit kiosk. We had to drive to another kiosk where it stated coupons were accepted.

  • Stayed: January 2013, traveled as a couple
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1  Thank biz08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at DoubleTree by Hilton Toronto Airport, responded to this reviewResponded January 31, 2013

We appreciate you taking the time to complete our customer satisfaction survey for the

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we apologize for the concerns you have about your experience at this hotel for your information we are undergoing refurbishments throughout this year to address those concerns of room conditions.

However, I want to make sure that you feel your comments were heard and know I have shared them with my team in regards to the onsite/off site parking. During January to March offsite parking is more active due to the volume of park & fly guests, however I apologize for the miscommunication.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations

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Reviewed January 26, 2013

  • Stayed: January 2013, traveled as a couple
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Review collected in partnership with Travelodge
Thank SYLVIA B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Chad H, General Manager at DoubleTree by Hilton Toronto Airport, responded to this reviewResponded January 31, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 24, 2013

After returning from 2 weeks away, we flew in at 12:30 AM. Our room was waiting for us on the 12th floor. What a lovely view of the city at night. We had left our car in the parking lot for those 2 weeks, and drove out of the lot with no extra charge. The room itself was clean and lovely and very comfortable. We will deffinatly stay there when we fly out of Toronto again.

  • Stayed: January 2013, traveled with friends
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Thank Janette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at DoubleTree by Hilton Toronto Airport, responded to this reviewResponded January 31, 2013

We appreciate you taking the time to complete a survey regarding your recent stay with us.

Thank you for sharing your thoughts about your guest experience and how you feel however I have shared your comments with my team accordingly also.

Thank you for identifying our employees on behalf of our entire staff here at the Travelodge Hotel Toronto Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2013

  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
1  Thank Sue C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Chad H, General Manager at DoubleTree by Hilton Toronto Airport, responded to this reviewResponded January 31, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about DoubleTree by Hilton Toronto Airport

Address: 925 Dixon Rd, Toronto, Ontario M9W 1J8, Canada (Formerly Travelodge Hotel Toronto Airport/Dixon Road)
Location: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #98 of 137 Hotels in Toronto
Price Range: $115 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — DoubleTree by Hilton Toronto Airport 2.5*
Number of rooms: 292
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton Toronto Airport, a stylish hotel with contemporary comforts. Walk to major corporations and attractions in the Dixon Road area, and enjoy convenient 24-hour shuttle service to/from Pearson Airport. Business travelers are minutes from the Congress Centre and International Centre, and families will love the proximity to Canada’s Wonderland. From the airport, it’s just a 20-minute train ride downtown on the Union-Pearson Express. Kick off your stay with a warm DoubleTree chocolate chip cookie at check-in. Our modern guest rooms feature complimentary WiFi, a 42-inch TV, mini-fridge, ergonomic workspace and coffee maker, and some rooms offer premium views of the airport in action. Here a few days? Choose a suite for a separate living area and kitchenette. Additional amenities include 7,000 sq. ft. of event space, on-site restaurant and bar, heated indoor pool, fitness center, and business center. ... more   less 
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Also Known As:
Travelodge Toronto Airport
Travel Lodge Etobicoke
Travelodge Etobicoke
Travelodge Hotel Etobicoke
Etobicoke Travelodge
Etobicoke Travel Lodge

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