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“A little dirty and the room was too warm - work out room was stifling”

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Travelodge Hotel Toronto Airport/Dixon Road
Ranked #91 of 133 Hotels in Toronto
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  • Sleep Quality
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  • Value
  • Cleanliness
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COLLINGWOOD
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 23, 2012

the room really would have benefitted from a good cleaning; decaf coffee was unobtainable in the hotel and is not an exotic item and i think, should be provided. also the hotel was unable to process my windham rewardspoints

  • Stayed November 2012, traveled solo
    • Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at Travelodge Hotel Toronto Airport/Dixon Road, responded to this review, December 16, 2012
We appreciate you taking the time to complete a survey regarding your recent stay with us.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we apologize for the concerns you have about your experience at this hotel for your information we are undergoing refurbishments throughout this year to address those concerns about room conditions.

However I have shared your comments regarding room cleanliness and the Decaf coffe not being available with my team accordingly.

However if you wish to discuss the issue with the Wyndham rewards points please do not hesitate to contact me directly at 416 674 2222 x 1927 and I also have emailed you directly in regards to your concerns.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Sincerely,
Jason B. Unger
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Hotel Toronto Airport/Dixon Road

Property: Travelodge Hotel Toronto Airport/Dixon Road
Address: 925 Dixon Rd, Toronto, Ontario M9W 1J8, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #91 of 133 Hotels in Toronto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Travelodge Hotel Toronto Airport/Dixon Road 2.5*
Number of rooms: 284
Official Description (provided by the hotel):
The Travelodge Hotel Toronto Airport is a 3 Star, full service hotel with 284 rooms and over 8,000 square feet meeting space. For the most discerning business traveler, we can offer the option of non-smoking and smoking in our Standard rooms.You may also choose to treat yourself to an upgrade to our Executive floor including a continental breakfast. Which ever your choice we look forward to having you stay with us. ... more   less 
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Also Known As:
Travelodge Toronto Airport
Travel Lodge Etobicoke
Travelodge Etobicoke
Travelodge Hotel Etobicoke
Etobicoke Travelodge
Etobicoke Travel Lodge

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