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“Lovely Modern Hotel”

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Travelodge Hotel Toronto Airport/Dixon Road
Ranked #93 of 136 Hotels in Toronto
Tamworth, United Kingdom
Level Contributor
526 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
“Lovely Modern Hotel”
Reviewed September 13, 2012

Lovely clean modern hotel. Spacious modern clean bedrooms with really comfortable beds. Ensuite was a lovely size and very clean. Nice swimming pool. Slight noise from over head planes but not enough to keep you awake.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loobylou1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at Travelodge Hotel Toronto Airport/Dixon Road, responded to this review, September 21, 2012
We appreciate you taking the time to complete a survey regarding your recent stay with us.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
Brampton, Canada
Level Contributor
1 review
Reviewed September 9, 2012

For the past 4 years I have stayed at this hotel quite often. The front desk staff at this hotel know the true meaning of the words Customer Service. Always so helpful and very professional. I usually deal with Sophia who always goes the extra mile. She even remembers which room I prefer and always tries to accomadate me! I understand that the hotel is under going some renovations and updating the rooms. This is good news, however even without the renos there is no other hotel that I would stay at along the hotel strip. The restaurant food is good, the location of the hotel is good if you are travelling out of Pearson airport. The only down side is the shuttle bus when you are being picked up at the airport. Seems that you have to wait a long time sometimes. Also now you have to pay for parking at this hotel. Putting that aside this hotel really is good and the staff is what makes it!

Room Tip: Room above the 6th floor. Corner rooms are nice.
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  • Stayed October 2011, traveled solo
    • Value
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Helpful?
Thank sunnygirl54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at Travelodge Hotel Toronto Airport/Dixon Road, responded to this review, September 12, 2012
We appreciate you taking the time to complete a survey regarding your recent stay with us.

However, I want to make sure that you feel your comments were heard and know I have shared them with my team and 3rd party Shuttle Service.

Thank you for identifying our employees whom went above and beyond.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langley City, Canada
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 7, 2012

Great place to stay for the price, is clean, good breakfast, great staff. The shuttle bus runs every half hour. I found it silly that we needed a ticket for the shuttle bus to get back to the airport.

Plumbing in our room was poor, water didn't drain nor did the toilet flush very well..

Room Tip: Make sure the plumbing works..
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank theflyinggreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at Travelodge Hotel Toronto Airport/Dixon Road, responded to this review, September 8, 2012
We appreciate you taking the time to complete our customer satisfaction survey for the Travelodge Hotel Toronto Airport.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we apologize for the concerns you have about your experience at this hotel for your information we are undergoing refurbishments throughout this year to address those concerns about the plumbing issues.

However, I want to make sure that you feel your comments were heard and know I have shared them with my team.

Thank you for identifying our employees whom went above and beyond

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanmer Ontariio
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed September 4, 2012

The Travelodge Toronto Airport, is a handy location for the air traveller, however, we decided to stay there after dropping off relatives at the airport. The reason for the review is not so much about the hotel as it is about the customer service at the front desk. We had a small issue with parking charges and Raj at the front desk looked after us. We had stayed there before on an air travel package, but this time we were only staying over night, Raj looked after us very well. The room #313 was a good size room and offered a King and Queen sized bed,, some of the furniture looks like it should be replaced, but the room was clean and had everything we needed, thank you Raj for your service. David and Kerry Jones.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kipmunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at Travelodge Hotel Toronto Airport/Dixon Road, responded to this review, September 6, 2012
We appreciate you taking the time to complete a trip advisor regarding your recent stay with us.

Thank you David & Kerry for identifying our employees whom went above and beyond.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed August 9, 2012

Stayed here for the second time while in toronto and had again the best service any hotel could possibly offer. Front desk staff were so very courteous and offered a special rate as we were in the city for a conference with a local church group. Our room was a King Suite which offered complimentary concierge lounge services (great for early morning breakfast-good selection) and nice evening tea and coffee's. The room was offered at an excellent price and was very modernly furnished. The cleanliness was excellent through out our room and the entire premises. We stayed on the 6th floor and our room was very quiet, no noise was heard at any time through out our stay. There is a Casey's Restaurant on the main floor as well as a very pleasant pool area. I can't say enough about the value for your dollar here, it is truly stretched to the max and the red carpet is rolled out for you each and every time we stayed here. I cant wait to return. THANK YOU TORONTO AIRPORT TRAVELODGE providing such outrageous service and decor to the tired travellers...we love you and will continue to highly recommend your establishment to our friends and family whenever they are heading to Toronto. Put your money here....its sooo worth it!
Pat Doucet.

Room Tip: Stay in the high floor suites and have use of the concierge lounge for rest, relaxation, coffee-tea...
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  • Stayed July 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank PDoucet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at Travelodge Hotel Toronto Airport/Dixon Road, responded to this review, August 11, 2012
We appreciate you taking the time to complete a survey regarding your recent stay with us.

I'm hoping that you'll visit us again and thank you for identifying our employees whom went above and beyond.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ontario canada
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 6, 2012

We often stay at Travelodges around the country. They are usually good value for the money. The Travelodge on Dixon road by the Toronto airport was no exception.
A couple things.
We waited a long time for the shuttle. I was offer Doubletree by my travel agent and at one point whish I would have taken it because we waited an hour for the shuttle as it was just pulling away as I was chasing it upon spotting it on the lower level at the airport.
After a long plane ride the last thing you want to do is sit at the airport hungry and tired and wait an extra hour.
The room was clean but nothing special. We were happy to be on the airport side on the way back to see the planes coming and going.
The room and Park and fly was a great deal at around 200 for 2 nights stay, leaving my car in the parking lot for a week while we went to Punta Cana and the complimentary airport shuttle to and from.
The surrounding restraunts and businessess are very expensive.
Even Subway across the street costs more.
However we had lunch at the in house Caseys for under 60$. This included drinks. My frien had a delicious pulled pork bourbon sandwhich with tastey fries and gravy and I had a stirfry. Both meals exceeded our expectations. So 60 bucks wasn't a problem. The wait staff at the restraunt was very nice as well.
I wish I could say the same for the travelodge. I could not get ahold of the front desk, the pool was not open during our stay and no one offered to help with our bags (except when on the shuttle, the guy was really helpful with bags).
Had a big screen and quaint brick walls. The pillows and the bed were one step up from the resort we stayed in in the Dominican (but thats not saying much).
The movies were ridiculously priced at 15.99 LOL! Needless to say we did not order one.
Checkout was a breeze as you use your room key to get out of the parking lot and then deposit the keys in the drop off box right there. Easy Peasy!
I would stay again however I think that the shuttle service could keep better tabs on when guests are arriving as not to leave people to wait.
Giving 4 stars not because this is a 4 star hotel but because of the pricing, general cleanliness and the fact that our needs were met but expectations were not exceeded.
Excellent for the budget traveller.

Room Tip: Try to get a room on the 1st, 10th or 14th floor facing the airport. These floors have the ice machi...
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gordsbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at Travelodge Hotel Toronto Airport/Dixon Road, responded to this review, August 11, 2012
We appreciate you taking the time to complete our customer satisfaction survey for the Travelodge Hotel Toronto Airport.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we apologize for the concerns you have about your experience at this hotel for your information we are undergoing refurbishments throughout this year to address those concerns.

However, I want to make sure that you feel your comments were heard and know I have shared them with my team.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
97 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 5, 2012

I've been coming to the Travelodge Dixon Toronto Airport for 4 years now for work. I've spent anywhere from 4 weeks straight to just 4-5 long weekends. The internet, is quick, the staff is friendly and always willing to help. The business level floors are fantastic with the mini fridge and now updated TV's. Always clean and always just what you need when you need a stay near the Toronto Airport. The free breakfast on 17th floor and the drinks all day long are a nice bonus. I have never had a problem and after 4 years, quite enjoy my standard stay at the Travelodge. Casey's downstairs is always friendly and always wonderful. Overall a good stay for a business weekend near Toronto Pearson.

Room Tip: Ask for the business floors 8th or higher.
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D2135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at Travelodge Hotel Toronto Airport/Dixon Road, responded to this review, August 11, 2012
We appreciate you taking the time to complete a survey regarding your recent stay with us.

Thank you for identifying our employees whom went above and beyond.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Hotel Toronto Airport/Dixon Road

Property: Travelodge Hotel Toronto Airport/Dixon Road
Address: 925 Dixon Rd, Toronto, Ontario M9W 1J8, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #93 of 136 Hotels in Toronto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Travelodge Hotel Toronto Airport/Dixon Road 2.5*
Number of rooms: 284
Official Description (provided by the hotel):
The Travelodge Hotel Toronto Airport is a 3 Star, full service hotel with 284 rooms and over 8,000 square feet meeting space. For the most discerning business traveler, we can offer the option of non-smoking and smoking in our Standard rooms.You may also choose to treat yourself to an upgrade to our Executive floor including a continental breakfast. Which ever your choice we look forward to having you stay with us. ... more   less 
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Also Known As:
Travelodge Toronto Airport
Travel Lodge Etobicoke
Travelodge Etobicoke
Travelodge Hotel Etobicoke
Etobicoke Travelodge
Etobicoke Travel Lodge

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