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“Good service, poor location” 3 of 5 bubbles
Review of Toronto Plaza Airport Hotel

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Toronto Plaza Airport Hotel
Ranked #122 of 132 Hotels in Toronto
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good service, poor location”
3 of 5 bubbles Reviewed November 28, 2013 via mobile

First off, the only negative: the Toronto Plaza hotel's location is pretty bleak, and the lighting outside( particularly at the front entrance) does nothing to help. So for anything more than Park & Fly, or a place to crash for a night, it'd be tough to recommend.
That being said, we experienced very good service from the staff there. The room was clean and surprisingly large, everything in good repair. We parked the vehicle in the well-lit rear parking area for 15 days, no issues, indeed the airport shuttle service was very punctual. There we may have gotten lucky, with no traffic jams on the major routes connecting hotel to airport. Paid less than $100 for all this!
We'd definitely recommend this hotel for the Stay/Park/fly option. Otherwise, location negates a very good effort by the staff there.

Stayed November 2013, traveled as a couple
Helpful?
Thank BJCamada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 27, 2013

I stayed to this hotel last week, I book it online. it is a budget hotel room was clean and big. In the morning breakfast was nice, if you want to upgrade it is very cheap. I like the hotel and the price.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brantford, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed November 25, 2013

Group of 5 of us just needed a room for stay, park and fly. First off woman at front desk extremely rude. Then we asked for the cot. And no lie there was half of a Sprinkle donut in the cot discovered upon opening it. This is just the start of the hell. Around midnight. I see a bed bug crawl on my wife's shoulder. Trust me it was a bed bug. We trapped it and examined it. So we were left around 1 am scambling to get another hotel to get a little sleep before our early flight. Trust me there is so much more I could say. But please just read the bad reviews and STAY AWAY.

  • Stayed November 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank TavaresDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strathroy, Canada
Level Contributor
59 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed November 23, 2013

This hotel is a bit on the older side but proved to be a very convenient and inexpensive to start and end a long holiday. It books itself as an airport hotel but it is a bit farther than the "other" airport hotels. This did not prove to be a problem with the free transport to/from the airport. there was a bit of confusion re our reservations when we arrive but that was quickly resolved. The room was quite spacious and clean. The real plus about this hotel is the parking. You can get packages for 7, 14 and 21 days of free parking and if you go beyond it only costs 3 dollars per day. You cannot beat this price anywhere. So if you wish to take a long trip and not spend a fortune parking your car at the airport or other airport hotels, the Toronto Plaza hotel is the place to stay. It also provides a reasonably large and good free breakfast. It is difficult to beat for value for money spend. Will definitely return for any long trips I might take.

Stayed October 2013, traveled as a couple
Helpful?
Thank 12Brian12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 bubbles Reviewed November 3, 2013

Employees and manager seem to forget they are there to serve their clients. The booking took hours to confirm (after having called twice), and their welcome was less than amiable. The information shared seemed to depend on the employee you spoke with. Parking fees were charged. Once it was brought to their attention and they noticed the error, a credit was not given. In addition, sleep was impossible with the roar of the machines in the hallway. I wrote to the manager twice to bring my issues to his attention, yet not even a letter of acknowledgement was sent. Very unprofessional!!! In the past this hotel was adequate, but it seems their standard has gone down. I would consider staying elsewhere in the future where my business is welcomed.

  • Stayed October 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank neatto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brampton
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

Back again and stayed in this hotel, room was clean , food was very good in the restaurant. staff was very friendly, will again come back to this hotel. I enjoyed the swimming pool with my kids.
Lovely stay.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank neeru b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 27, 2013

Slept there and the only thing that was good was the bed...there were bandages in the pool, everything else was sooo dirty and waited 8 hours for new towels...would NOT recommend this place to ANYONE!

  • Stayed October 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank C F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Toronto Plaza Airport Hotel

Property: Toronto Plaza Airport Hotel
Address: 1677 Wilson Ave, Toronto, Ontario M3L 1A5, Canada (Formerly Days Hotel and Conference Centre Toronto Airport East)
Location: Canada > Ontario > Toronto > North York
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #122 of 132 Hotels in Toronto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Toronto Plaza Airport Hotel 2.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Days Inn North York
Days Hotel North York

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