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“Worked again”

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Days Inn Toronto East Beaches
Ranked #76 of 137 Hotels in Toronto
Sarnia, Canada
Level 6 Contributor
221 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Worked again”
Reviewed January 9, 2012

Based on our past experience we chose this hotel again and we were not diappointed. To mention some negatives: we found the lights in the room a bit inadequate and the parking exit gate did not work as easily as was supposed to.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaunty5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInn04737, Front Office Manager at Days Inn Toronto East Beaches, responded to this review, February 1, 2012
Dear jaunty5,

Please accept our sincere thanks for the recent comments and compliments on Tripadvisor regarding your experience with our hotel once again.

We are always pleased to hear from our guests, especially when we have succeeded in making their experience a pleasant one. It is our goal to give our guests the best possible service. Our Management and Staff appreciate your willingness to take the time to let us know where improvement is needed so that we may continue to maintain our high standards.

We sincerely hope you will give us the pleasure of your patronage again in the near future.

Sincerely,

Gregory Wickramasinghe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Erie PA
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 26, 2011

stayed there for 4 days. Friendly staff. Anthony is the best! The price is excellent for the winter when there were not many visitors for beaches. Location is good too. 501 light rail takes about 20-30 minutes to downtown.

Room is clean and well maintained. Quiet and comfortable. Free Internet and pretty good breakfast. The only problem I encountered was that there was a couple who were apparently had issues at one night. They were screaming at 3 in the morning. They were kicked out finally.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wdaliangiup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInn04737, Front Office Manager at Days Inn Toronto East Beaches, responded to this review, February 1, 2012
Dear wdaliangiup,

Please accept our sincere thanks for the recent comments and compliments on Tripadvisor regarding your experience with our hotel.

We are always pleased to hear from our guests, especially when we have succeeded in making their experience a pleasant one. It is our goal to give our guests the best possible service. Our employees are our most valuable asset and we are proud of their accomplishments. We are particularly pleased when they succeed in making a valued guest, such as yourself, feel welcome.
We sincerely hope you will give us the pleasure of your patronage again in the near future.

Sincerely,

Gregory Wickramasinghe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
1 review
Reviewed December 2, 2011

I spent two nights with my wife at this location last week during an official visit to Toronto. Contrary to what some other visitors’ comments on tripadvisor, our experience were much better than expected. The location was just fantastic, we parked our car at the hotel and used public transport to get around, and that was very convenient. Room was clean and comfortable. The product we got for the price paid was very good. At check-in, we met Anthony and Checked-out with Gregory, both treated us very well. We will certainly return.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EDP10001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInn04737, Front Office Manager at Days Inn Toronto East Beaches, responded to this review, February 1, 2012
Dear EDP10001

Please accept our sincere thanks for the recent comments and compliments on Tripadvisor regarding your experience with our hotel.

We are always pleased to hear from our guests, especially when we have succeeded in making their experience a pleasant one. It is our goal to give our guests the best possible service. Our employees are our most valuable asset and we are proud of their accomplishments. We are particularly pleased when they succeed in making a valued guest, such as yourself, feel welcome.
We sincerely hope you will give us the pleasure of your patronage again in the near future.

Sincerely,

Gregory Wickramasinghe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 6 Contributor
183 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed October 6, 2011

I have stayed in many days inns on my travels to USA previously and still like their value for money offering. For a party of 2 male adults the 2 double bed rooms are a great plus along with free wifi and cable TV stations for under $100 a night is all I want. Location is out of town but the streetcar (501) stops outside and takes you to all major intersections within downtown in approx. 20 mins and I preferred the out of town more "real" location with the ability to travel into town easily as and when we wanted. Nice local bars, shops and boutiques all close by for exploring and walkable to the beachfront and views of Lake Ontario. Staff very helpful assisting us with a spare battery charges which we had forgot and plenty of local advice and transport options to the places we wanted to go. Free breakfast was also a plus

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matthew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInn04737, Front Office Manager at Days Inn Toronto East Beaches, responded to this review, October 25, 2011
Dear Matthew L,

Please accept our sincere thanks for the recent comments and compliments regarding your pleasant experience with our hotel.

We are always pleased to hear from our guests, specially when we have succeeded in making their experience a pleasant one. It is our goal to give our guests the best possible service. Our employees are our most valuable asset and we are proud of their accomplishments. We are particularly pleased when they succeed in making a valued guest, such as yourself, feel welcome.
We sincerely hope you will give us the pleasure of your patronage again in the near future.

Sincerely,

Gregory Wickramasinghe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mission
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 4, 2011

My husband and I paid $665.84 (without taxes) for a four night stay for a room with a kitchenette. (I was told it was the only room available, and we needed a room in that area.) The kitchenette was clearly unsanitary: dust, grime and food crumbs covered surfaces on the shelves--food particles were stuck to some plates and glasses. You felt sticky grease on the stovetop, countertops and all cupboard handles. I took a picture of the large bag of what appeared to be food/spices that was left in one of the kitchen cupboards. Disheartened, I filled the sink with soapy water to try to clean dishes and surfaces--but realized I didn't pay for a hotel room so that I could come in and clean a disgusting mess I did not make. We paid for cleanliness, and Days Inn did not deliver.
The draining board was literally covered in grime and what looked like food bits. Furthermore, no dishcloth was provided. When I requested a dishcloth, I received a facecloth from the bathroom.
When I showed the housekeeper the draining board she laughed. I then proceeded to show the man at the front desk. He said he was the manager, and he didn't seem to care. He stood there making excuses. Fortunately, a maintenance person, Vern, happened to pass by, took one look at the draining board and said, "That is disgusting."
Later, Vern knocked on our room door, handed us the draining board he had personally cleaned himself, and asked if he could inspect the kitchen. When he had a good look at it, he agreed that the kitchen was badly neglected and unsanitary. He said it was inexcusable and unacceptable.
I tried writing a complaint on an online form Days Inn says it provides for its customers; but, when I tried to submit it it kept stating that the site was "being serviced", so could not submit the form. No where is there an address to reach anyone in real authority. I feel Days Inn is giving us false promises of cleanliness and, from our experience, lacks respect for its customers. We were charged for a kitchen we could not use due to its unsanitary condition. That's robbery.

Room Tip: Check out room before paying.
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  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank customerMission
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInn04737, Manager at Days Inn Toronto East Beaches, responded to this review, October 21, 2011
Dear guest

Thank you for letting us know the problems you encountered during your stay at the Days Inn Toronto East Beaches. I sincerely apologize for the substandard condition of your room kitchenette. At Days Inn Beaches, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. Your observances and remarks about the room are being shared and taken very seriously by the Management. I can assure you that appropriate action has been taken to avoid such errors in the future.

As you know you did eventually submit your concerns to our Days Inn customer service complains area. We responded to your concerns promptly and we know that by your response you were very satisfied with the e-mail apology, compensation, and personal phone apology.

My hope is that you will give us another opportunity to serve you again


Sincerely,
Bill Chemij
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Tampa, FL
Level 4 Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 29, 2011

The property is no more or less than you would expect for the money. The room was clean and adequate. The staff friendly and helpful. There is an Irish pub next door and a convenience store and laundromat across the intersection. All in a good value property at a fair price. Gregory was a ray of sunshine and a diligent worker.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SafetyHarbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInn04737, Front Office Manager at Days Inn Toronto East Beaches, responded to this review, September 30, 2011
Dear Guest,

Please accept our sincere thanks for the recent comments and compliments regarding your pleasant experience with our hotel.

We are always pleased to hear from our guests, specially when we have succeeded in making their experience a pleasant one. It is our goal to give our guests the best possible service. Our employees are our most valuable asset and we are proud of their accomplishments. We are particularly pleased when they succeed in making a valued guest, such as yourself, feel welcome.
We sincerely hope you will give us the pleasure of your patronage again in the near future.

Sincerely,
Gregory Wickramasinghe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Canada
Level 1 Contributor
4 reviews
Reviewed September 26, 2011

I would allow the Days Inn Beaches some latitude if they hadn't been so expensive. I was part of a wedding party that booked a block of rooms and the deal they gave is was $129 a night. And the regular price was $129 a night. Not much saving for volume trade there. Its an old hotel and the air quality was not good. The through the wall air units were inefficient at best and the windows were screwed shut so you could not open them for fresh air. The continental breakfast room is tiny, only three tables, and the variety of offerings is minimal, cereals and croissants and bread and some tiny, and I mean tiny, muffins.

Regardless, the rooms were clean and everything worked. The beds were excellent and the units were quiet. The staff were kind and cooperative, as they should be, and all reservations were correct. Parking was free which helped the cost factor.

Room Tip: Make sure the room you rent is wider. One of the rooms I saw was no more than eight feet wide, allow...
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ted1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInn04737, Front Office Manager at Days Inn Toronto East Beaches, responded to this review, September 27, 2011
Dear Ted 1945

Please accept our sincere thanks for the recent comments and compliments on Tripadvisor regarding your experience with our hotel.

With regards to some of your comments, we wish to offer following response;

Our room rates are market driven and are subject to change, (reflects supply & demand). The rate of $129 was a discounted rate compare to our average daily rate which was much higher during peak season.

Our continental breakfast consist of basic items such as; Coffee, Tea, Bagels, Toast, Croissants, Cereals, Juice, fresh fruits etc. Seating is limited, however, our customers are allowed to take breakfast to their room with no objections.

All our ground floor room windows are closed for safety reasons.

We offer different room types at the hotel. Each category has a different price range. Room with two queen beds are fairly larger than two double beds and the price is little higher.

We thank you for your valued patronage and hope to see you again.

Gregory Wickramasinghe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Toronto East Beaches

Property: Days Inn Toronto East Beaches
Address: 1684 Queen St E, Toronto, Ontario M4L 1G6, Canada
Location: Canada > Ontario > Toronto > East End
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #76 of 137 Hotels in Toronto
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Toronto East Beaches 2*
Number of rooms: 50
Official Description (provided by the hotel):
We are located in the Beaches area Toronto's famous lakeside community. ... more   less 
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Also Known As:
Days Inn - Toronto East Beaches Hotel Toronto
Toronto Days Inn

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