We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good updated hotel in a good area.” 4 of 5 bubbles
Review of Holiday Inn Toronto Downtown Centre

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Holiday Inn Toronto Downtown Centre
Ranked #53 of 131 Hotels in Toronto
Houston
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good updated hotel in a good area.”
4 of 5 bubbles Reviewed February 8, 2013

Service: Very good

Area: It is a two way area, cool and around a lot of things by day. Clubs close with nightlife available in the evening.

Parking: Tight and scary....always afraid that I would hit someone else’s car, or mess up mine because of the small spaces.

Rooms: Updated and nice....somewhat small, but not overly so. Clean with enough space to work. The heat was good and the water pressure okay. (I think it was more the showerhead) No view

  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank wealthyone_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,377 reviews from our community

Traveler rating
    229
    642
    337
    115
    54
See reviews for
277
400
131
284
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (285)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
83 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed February 8, 2013

Great staff, terrible snow!!!!!

We were greated by the friendliest most helpful reception staff I have ever come across, very informative about local sites, eateries, shops etc...

Great inclusive breakfast, They were very helpful when I confronted them with unusual dietry requirenments.

Great pool and gym, very central for the major shopping venues at the Eaton centre.

Room Tip: 6th floor is best if you want the gym and pool...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nathanearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TORONTO
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed February 5, 2013

Stayed here for one night in the month of January. The hotel was very busy due to conferences happening all around. The staff were friendly and helpful. Reception area is nice and the waiting area lots of seating is a nice touch. Upon entering my 2 double bed -room. The room is small and not as spacious but i was impressed with the decor it feels like a boutique yet stylish hotel. The washroom was nicely done although its a glass window open type shower i find it very modern and nice. The room came with a small fridge and a flat screen new TV. The Double beds were very comfortable and the pillows were great. Also the key entry is very unique where you tap and go with a card very nicely done! Great hotel to stay for the night or even a week. I highly reccomend this hotel and will book it again ! Thank-You Holiday Inn.

Room Tip: Ask for a room away from ice machine and elevators. A corner room is great.
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TravellerJToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millbrook, Canada
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed January 29, 2013

I was pleasantly surprised by how friendly all of the staff were at this location! The individuals at the front desk, the housekeeper and a random employee with whom I shared the elevator were friendly, smiling and conversational.
The room was clean but small. The beds and pillows were comfortable. The bathroom was very nice but there was a small section above my shower where the ceiling was peeling.
The location is perfect - close to the subway, College Park and the Eaton Centre.
I did attend a conference during the day in this same inn and there were a lot of issues with temperature control and the smell of the kitchen wafting into the conference room. That being said, it wasn't enough to stop me staying there again.

  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jana0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed January 28, 2013

Very pleasant stay. Location is great being close to downtown. Selection of restaurants, shops and tour stops nearby. Very clean and big rooms. Comfortable beds and pillows. It was very crowded when we were there as they seem to have a lot of conferences but this did not bother us. Would stay again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Golfing_Tripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed January 27, 2013

This hotel has a great location within walking distance to Yorkville, Bloor St., the Eaton Centre, and anywhere in the downtown core. The room was small but had everything you need with modern decor. Everything was clean and the room didn't have a musty smell.

Parking is extremely minimal. We managed to find the last spot. It is very dark in some parking spots as was evident when we got out of our car and found we were literally two inches from a cement wall. You have to pretend you are in the UK because you drive on the left:). Parking is $25 but we were pleased to find it was $15 for Platinum Priority Club members.

We would most certainly stay here again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Judy_and_Doug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed January 26, 2013

I stayed at the hotel for 2 nights for a course,Jan.23 to 25 the first day we were stuck in the thirty bar,with no heat!! The second day we were in a meeting room upstairs,the heat was set to 71 in the morning,come lunch time it was freezing,temperature was set at 65...my room only had a shower" 905",so couldn't really have a hot bath to take the chill away.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tanya_n_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Toronto Downtown Centre, responded to this review, February 13, 2013
Dear tanya_n_75,

Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It sounds like we fell below your expectations. We'd like to apologize for the issues with temperature during your stay with us. We appreciate your feedback as this is our best resource for improving guest services. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Toronto hotels
Downtown
Courtyard Toronto Downtown
Courtyard Toronto Downtown
#48 of 131 in Toronto
3.5 of 5 bubbles 259 reviews
Downtown
Bond Place Hotel
Bond Place Hotel
#55 of 131 in Toronto
3.5 of 5 bubbles 2,460 reviews
Downtown
Holiday Inn Express Toronto Downtown
Show Prices
Show Prices
Show Prices
Downtown
Chelsea Hotel, Toronto
Chelsea Hotel, Toronto
#59 of 131 in Toronto
3.5 of 5 bubbles 5,493 reviews
Downtown
DoubleTree by Hilton Hotel Toronto Downtown
Downtown
Ramada Plaza Toronto Downtown
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Toronto Downtown Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Toronto Downtown Centre

Property: Holiday Inn Toronto Downtown Centre
Address: 30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Toronto Downtown Centre 3*
Number of rooms: 513
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, IHG, Expedia and Priceline so you can book your Holiday Inn Toronto Downtown Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Toronto Downtown Centre Hotel Toronto
Days Hotel Toronto Downtown
Days Inn Toronto
Day Inn Toronto

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing