I was very pleased with the location of the hotel and attentiveness of the management. It is very close to Eaton Centre and walkable distance to the downtown core (Yorkville/Financial District). I stayed in one of the suites which was spacious, nicely adorned, with a modern interior and small kitchenette. The rooms have been renovated, the lobby however and other facilities can look a bit tired. You can get to the hotel very easily with the airporter which does the pickup/drop off right opposite the hotel at the U of Toronto Hotel.
I was very confused about the breakfast. I received permission to eat the COLD items in the breakfast but was told that it would be an additional $6 to eat the HOT items. This was kind of ridiculous as all of the items were offered in the buffet and if I wanted eggs or oatmeal this was not permitted in my breakfast rights. It just seemed like a very nickel and dime strategy which frankly offended me. As a Hilton Honors member I was granted free breakfast but not a full breakfast, this left me understandably confused.
Overall, management did a great job and there were some building issues as they completed renovations and had their routine fire safety tests, but I was very pleased with the stay. The beds were wonderful.
- Official Description (provided by the hotel):
- Welcome to The Doubletree by Hilton Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. The hotel has a total of 486 modern contemporary fully renovated guest rooms including 34 suites and luxury suites with windows that open. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, a brand new state of the art fitness center and business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known. ... more less
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- Also Known As:
- Metropolitan Hotel Toronto