This hotel just got rebranded to Doubletree and is about half way through extensive upgrades to meet Doubletree standards and significantly modernize the place. This is a place with some good potential, but there is still room for improvement. My take is that they opened up as a Doubletree during the low season so that they can work out the final details and be fully ready for the busier spring/summer season. Details below
What I liked: I was assigned one of the renovated rooms which looked fairly modern and was fairly functional. Very comfortable bed and noise was not a significant issue (the room a/c unit appeared to have been upgraded and that was manageable). WIFI is complimentary for Diamond members and worked fine throughout the stay, although speed was a bit slow. Complimentary breakfast is also provided to Diamond members. The standard offer is a continental buffet breakfast, which was not available during my stay (so I was allowed to apply the value of the voucher toward other breakfast items). Food quality and taste in the restaurant (for breakfast) was above average. Staff is very friendly throughout the hotel. This was the first Doubletree that I have ever been to that actually asked whether I was allergic to nuts prior to handing me the famous DTree cookie. As I am allergic to nuts, they offered an alternative:
(apples). Again, this was the first time that this was offered to me as an option at a Doubletree. Location is excellent is you are looking for shopping (Eaton Centre), need to be in the Hospital area (close to University avenue), behind City Hall and fairly close to Bay Street. Plenty of dining options nearby, especially if you enjoy Asian food. The gym has been redone and features brand new Procor equipment (mainly treadmills, ellipticals and stationary bikes)
What to watch for / could be improved: The rooms are extremely small at this property, and given the price paid, not necessarily the best value. Everything was renovated in the room but rather than put in a stand-in shower which would have saved some room, they seem to have kept the original bathtubs, which they have re-polised / repainted (everything else in the bathroom had been redone). As the renovations are work in progress, there were some paint stains in the room, especially in the bathroom. Many of the common areas had not been fully redone so it does not give the best impression of the hotel.
All in: This is a place with some potential but given overall room size, I'd be more inclined to stay at one of the two Hilton Garden Inns if price is the same.
- Official Description (provided by the hotel):
- Welcome to The Doubletree by Hilton Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. The hotel has a total of 486 modern contemporary fully renovated guest rooms including 34 suites and luxury suites with windows that open. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, a brand new state of the art fitness center and business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known. ... more less
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- Also Known As:
- Metropolitan Hotel Toronto