I have never hated a hotel so much. Look at my feedback. I like 95% of the hotels I stay in, and with the exception of one or two, I generally have no problems. Its tough to make me truly hate a hotel.
If you get put in a 1st floor room next to the pool, good luck getting sleep or privacy. My windows had to be closed the entire 3 days I was there because the window faced the pool( full of dozens of people) who peer through my window. The pool also closes at 11pm, and was ridiculously noisy, noisy, noisy!!!!!! I actually RECORDED how noisy it was from my room. It was like trying to sleep in the middle of a party.
At around midnight after the pool had closed, some wedding party was chatting and laughing in the hallway till 5am. I cannot believe this hotel didnt have security quiet them down. Out if control hotel, what a joke.
We asked to be moved and they denied us, claiming the hotel was full(even though I saw plenty of empty rooms). We got very little sleep, and our trip to the zoo was ruined the next day due to lack of sleep.
The room itself was missing soaps, hand lotion, and we found an empty coke can in the bathroom.
Horrific experience. Just horrible. And I can promise you folks, that if you ever have a complaint about this hotel, it will be in one ear, out the other. Just read the vague, insincere responses by management on Trip Advisor. They were exactly like this in person as well. "Next time, we will make your experience better". NEXT time?! Shouldn't they try and make up for your horrific experience THIS time? There wont BE a NEXT time. Of all my years reviewing hotels on Trip Advisor, this hotel goes down as the worst in my hall of shame.
- Official Description (provided by the hotel):
- In suburban East Toronto, less than 24 km (15 mi) from downtown, this beckoning hotel is 3 blocks from a metro station and less than 3 km (2 mi) from shops and a golf course. Within the huge atrium of the Delta Toronto East are an indoor pool with waterslides, a spa tub, a racquetball court, and a health club with women’s and men’s saunas.Comfortable Delta Toronto East guestrooms provide TVs with pay movies and video games, cordless phones, and high-speed Internet access. All rooms have pillowtop mattresses. ... more less
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- Also Known As:
- Delta Toronto East Scarborough
- Delta Scarborough
- Scarborough Delta