I've read numerous reviews about how bad this place is and had to add my own thoughts. I was pretty nervous going to the Don Valley Hotel after reading the reviews but was committed after signing up for a WagJag Jaunt for this hotel and the zoo. Parking was included.
My husband, kids (3 and 6), and I were impressed. The staff were friendly and helpful. We upgraded our room easily to a newly renovated room for $30 and were happy with the cleanliness and look of the new rooms. I hear if you book directly through the hotel, you get the renovated room so I may try that next time. We asked for a quieter room with a balcony and got one that backed on to the ravine and indoor pool. I think that would be my only complaint - the indoor pool was being serviced so it wasn't open but the outdoor pool was and that worked for us. I can't comment on the room service or restaurant as we didn't use it. At night, we sat on the balcony having a drink, looking at the beautiful ravine and indoor pool while the kids slept. Pretty nice. Checking in and checking out was easy. The experience was painless and we would go back ... In fact, we are thinking about it in the winter to visit the Science Centre. The only other issue, and this is personal preference only, going from a king size bed to a double was difficult - makes for a squishy sleep when you aren't used to it and this was the only option when you had kids with you. Anyhow, I am thinking management has changed here and they are undergoing a real image revamp as this hotel is one I would definitely recommend to others.
- Official Description (provided by the hotel):
- Toronto Don Valley Hotel is a spa like resort located near downtown Toronto where guests can relax in comfort. This Toronto resort offers a variety of vacation packages to suit any budget, meeting facilities, wedding venues, and multiple dining options. ... more less
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- Also Known As:
- Toronto Don Valley Hotel North York
- Toronto Don Valley Hotel And Suites
- Crowne Plaza North York
- North York Crowne Plaza