checked in sat. feb 8/14 for one night before flying to Puerto plata. had requested 2 beds. got 1 bdrm. suite plus sofa bed so in a sense got 2 beds. when the sofa bed was opened for sleeping it was covered with empty nut shells and other food crumbs. was late, we were tired so took bedding off shook it out and remade it. very lucky I do not have a nut allergy. did not sleep well thinking of how long it had been since the bedding was even looked at let alone changed. do not even want to think about what other contaminants were in the bed. next morning on the elevator a man got on and asked how our night was as he was the hotel manager and liked to ask people their thoughts. we told him about the bed and he had a shocked look on his face, said he was very sorry, got off the elevator and we did not see or here from him again. we were the only two people checking in feb.8 at the time but still took about 15 min. before we were allowed to check in. one girl on the phone, other girl folding papers. when I asked to be checked in I was told to wait a few minutes as they were busy. I guess folding papers is more important then checking in customers who help to pay their wages. not happy with treatment from front end staff as well as condition of bed. as noticed, there are other reports of this problem regarding bedding conditions of sofa beds on tripadvisor, so be advised.
- Official Description (provided by the hotel):
- Make convenience the theme for your next trip into Pearson International Airport. The Quality Suites Toronto Airport Hotel is conveniently located 1km from the airport to which our shuttle runs complimentary 24-hours daily. Close to all major highways, Royal Woodbine Golf Course, Woodbine Casino & Slots and several major shopping malls, the Quality Suites is perfectly situated for your convenience. All our two room suites have a king size bed in the bedroom separated by French doors to a spacious living room. Whether you're organizing an 8-person boardroom meeting, holding team building event or holiday party we have the banquet space for you. Graffiti’s Italian Eatery & Saloon offers an exceptional dining experience. A relaxed atmosphere with over 180 seats to accommodate your dining needs. Your Hotel features many high-value amenities, including: Free high-speed internet access, Free airport shuttle, Weekday newspaper (available in lobby), Pet-Friendly hotel (nightly fee), Fitness Room, On-site car rental. ... more less
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- Also Known As:
- Quality Suites Toronto Airport Hotel Toronto
- Quality Inn Toronto
- Quality Hotel Toronto Airport