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“Flying out of Pearson Airport? Great Location & Value”

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Quality Suites Toronto Airport
Ranked #95 of 136 Hotels in Toronto
Orillia, Canada
Level 6 Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Flying out of Pearson Airport? Great Location & Value”
Reviewed October 9, 2013

Early morning flights and Park & Fly fees are less of a problem because we stay here. It's not a luxury hotel, but the suites have always been clean, staff helpful and friendly, and good food at the hotel restaurant. I'm not interested in a room with a view for one night - I want one that's clean, quiet and affordable. The free hotel shuttle is generally always on time and the parking garage has been safe.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SDCCexhibitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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945 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (201)
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washago
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed October 8, 2013

desk was nice. room was ok. a decent experience until i discovered my truck was stolen in the morning after paying the 15 dollar parking fee. indifference was all i got . nice city paul c they want 200 characters so ill also include the fact that this has happened before when i talked to police . park at park and fly and hold on to your purse and wallet

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulcole2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich
1 review
Reviewed October 8, 2013

Me, my husband and our daughter (6months old) stayed here overnight on our way to British Columbia from the UK and we could not fault the hotel. The reception team were very helpful and friendly.
The room was absolutely huge and we had a lovely view.
We also had room service in the evening which was delivered within 30 minutes and was very nice.
The free wi-fi and shuttle bus to and from the airport were added bonuses too.
We would most definitely stay here again!! :)

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kirsty H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Canada
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 6, 2013

To say that this hotel is disgusting would be an understatement. I travel and stay in hotels A Lot and have never seen anything like this. The room we stayed in (2 bedroom suite) had something splattered ALL over the walls, there was some sort of sticky goop all over the tv stand, lamp shades were both covered in yellow stains, bathroom ceiling also had yellow spots all over it and one of the night stands was covered in some sort of splatter. I have never written a review before and don't pay attention to reviews when I'm booking but I feel travellers should be aware that this hotel is absolutely filthy!!!!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grande Prairie, Canada
Level 5 Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed October 3, 2013 via mobile

We stayed at this hotel as a one night stop-over on our return from Europe before heading home to Alberta. We had booked a suite/smoking and although check-in was quick and smooth and the lobby appeared clean the room itself was absolutely filthy! The room smelled horrible, walls were covered with layers of yellow nicotine and in the bathroom, steam had left the walls, doors and ceiling streaked from all the nicotine. Disgusting! If you are going to offer the option of smoking rooms to your guests and charge the same amount of money for said rooms, then you can at least have the decency to clean them! Being a smoker does not mean I live or pay to stay in filth! I had read many, many reviews prior to booking this hotel and knew I was not booking a 5 star property but not one review reflected what we had experienced. Just be aware people, I think the rooms in this hotel are hit and miss and if you get a miss, demand a room change immediately!

Stayed May 2013
Helpful?
1 Thank Cathy430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyS S, General Manager at Quality Suites Toronto Airport, responded to this review, October 4, 2013
Thank you for your comments regarding our hotel. We appreciate the time and effort in sharing your experience because our focus is the guest. I wish I had the opportunity to speak to you while you were here in order to make sure your stay was as comfortable as you would expect. Please ask for me the next time you check in, I’d love to meet you and make sure your stay is an enjoyable one.

Tony Sabourin
General Manager
Quality Suites Toronto Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ingersoll, Canada
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 1, 2013

I have used this facility several times over the past few months. 2 times for over night stays and once for an Executive Board Meeting. Each of the times the staff exceeded my expectations. The service was prompt, courteous and professional. The breakfast that was served in the Hotel restaurant was fabulous. The lunch during the meeting was plentiful and a great selection. The room was spacious, clean and more than satisfactorily equipped.

I would highly recommend this facility for both business meetings as well as over night stays for conferences / trade shows in the area, as well as flying out from Toronto Airport. (Free shuttle service)

Room Tip: The rooms that I have stayed in do not have a great view; however the Hotel is well insulated and yo...
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyS S, General Manager at Quality Suites Toronto Airport, responded to this review, October 3, 2013
We appreciate your patronage and for taking the time to review our property. It sounds as if you had a very enjoyable stay!

Tony Sabourin
General Manager
Quality Suites Toronto Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level 5 Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed September 29, 2013

Recent visit to this property was disappointing. The service and the condition of the rooms are deplorable.The buffet is in the evenings is absolutely terrible. A front desk staff member expressed that the property now caters to discounted websites such as groupon therefore what do you expect.
If your still brave enough to stay here do not park in the multi-level parking otherwiise you may find it broken into or worse missing. there are many other places on the strip with better value for the same money shame on Choice hotels for this is not up to Quality stanndards.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Flyer011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyS S, General Manager at Quality Suites Toronto Airport, responded to this review, October 3, 2013
We are very sorry to read about your experience at our hotel. First and foremost, there is never an excuse. An experience like this is not indicative of our hotel, its service and quality that we strive for. Thank you for bringing this to my attention and we look forward to proving our best.

Tony Sabourin
General Manager
Quality Suites Toronto Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites Toronto Airport

Property: Quality Suites Toronto Airport
Address: 262 Carlingview Dr, Toronto, Ontario M9W 5G1, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #95 of 136 Hotels in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Suites Toronto Airport 3*
Number of rooms: 254
Official Description (provided by the hotel):
Make convenience the theme for your next trip into Pearson International Airport. The Quality Suites Toronto Airport Hotel is conveniently located 1km from the airport to which our shuttle runs complimentary 24-hours daily. Close to all major highways, Royal Woodbine Golf Course, Woodbine Casino & Slots and several major shopping malls, the Quality Suites is perfectly situated for your convenience. All our two room suites have a king size bed in the bedroom separated by French doors to a spacious living room. Whether you're organizing an 8-person boardroom meeting, holding team building event or holiday party we have the banquet space for you. Graffiti’s Italian Eatery & Saloon offers an exceptional dining experience. A relaxed atmosphere with over 180 seats to accommodate your dining needs. Your Hotel features many high-value amenities, including: Free high-speed internet access, Free airport shuttle, Weekday newspaper (available in lobby), Pet-Friendly hotel (nightly fee), Fitness Room, On-site car rental. ... more   less 
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Also Known As:
Quality Suites Toronto Airport Hotel Toronto
Quality Inn Toronto
Quality Hotel Toronto Airport

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