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“Bring LOTS of $$$$$$ You will need it in this price trap”
Review of Toronto Zoo

Toronto Zoo
Ranked #19 of 515 things to do in Toronto
Certificate of Excellence
More attraction details
Attraction details
Fee: Yes
Recommended length of visit: More than 3 hours
Owner description: The Toronto Zoo is a living centre for education and science, committed to providing compelling guest experiences and inspiring passion to protect wildlife and habitats. Did you know that your admission into Canada's premier Zoo helps support the over 5,000 animals? In addition to having award-winning outdoor and indoor exhibits, education programs, special events, daily Keeper Talks and the Discovery Zone*, the Toronto Zoo is home to Canada's only giant pandas! Don't forget to visit with Da Mao, Er Shun and her dynamic cubs-Jia Panpan and Jia Yeuyeu-before they depart March 2018. NEW at the Toronto Zoo, visitors can now see our state-of the-art Wildlife Health Centre*. This new facility is the first of its kind in Canada and further enhances the Toronto Zoo as a centre of excellence in high-quality animal care through veterinary and reproductive sciences, nutritional physiology, and conservation and wildlife research.Exclusive to our Zoomobile tour, you can now see first-hand a glimpse into the work we do behind-the-scenes. Your Zoomobile ride-all-day wristband* or Membership Card gives you access to a viewing gallery featuring the following rooms: Diagnostic Imaging, Treatment, Surgery, Clinical Lab and Endocrinology Lab. *not included in Zoo Admission, additional fee applies. To help plan your day please visit our website and we look forward to seeing you very soon! *Seasonal schedules apply. Special events subject to change without notice.
Useful Information: Activities for young children, Activities for older children
Toronto, Canada
Level 5 Contributor
85 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
“Bring LOTS of $$$$$$ You will need it in this price trap”
Reviewed June 27, 2013

Just home from a long day at the zoo which overall was great for my Grandaughter and I.
However, there are a few issues that really need to be addressed.

1. The entry free is quite horrendous $28 + $18=46 +$10 parking =$56 just to walk in the door.
2. The parking should be included in the price, its just a price gauge. The parking lot is huge, loads of parking and it's not like there is anywhere else nearby to leave your car and walk in.
3. The bathrooms are smelly and not once during our visit did I see 1 single attendant in there to wipe down the soaking wet and dirty sinks. We visited 2 bathrooms during our visit, the one by the main gates and the one by the Gorillas. The bathrooms need a good dose of bleach and elbow grease. The public toilets are unhygienic and a disgrace, especially after paying so much to walk in the door, you enter a dirty smelly toilet. Thank god I brought purell to sanitize our hands.
4. There should be a better way to get around. The exhibits are so spread out that I couldn't make it back to the front gate without a ride. Why should we have to pay another $16 ($8 each for zoomobile) on top of our entry fee due to poor planning like walking down that huge hill for the Canadian exhibit and having to struggle all the way back up. Why does the zoomobile not make some sort of stop in that area. I watched many young and old alike struggle with that hill. I didn't see any staff around to see if patrons were ok or needed any assistance. That's very poor customer service for any industry.
5. Food prices again horrendous. I can see adding a little on the cost of food but $4.50 +tax for a bottle of water sold for $1 elsewhere and $9 for a slice of pizza and a drink. $10 buys 2 whole medium pizzas at Pizza Pizza. Wow, even my Grandaughter said that's a "rip off"!! Again, the restaurant that had the Pizza Pizza was filty. I looked at the vents beside the tables and the glass and they looked like they had no been wiped down in over a year, Filthy.
6. Navigation was an issue, it was hard to navigate the maps. There were billboards showing the white tigers... not a single arrow anywhere to be seen showing which direction they were in. Even with the use of signs in the park and the map we still had no clue where we were or which way we were going... I saw this happening again and again.
We enjoyed the animals but for the money we paid to walk in and the price of food and transportation, it wasn't worth the money.
The animals were great, enjoyed the giant pandas, polar bears, gorillas, orangatangs, grizzly bears, otters and many more looked healthy and well looked after but, if you are rich and can afford to blow approx $135 for 2 without even hitting the gift shop... we were there 6 1/2 hours and didn't see everything

Visited June 2013
4 Thank Blue_eyez_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Glasgow, United Kingdom
Level 6 Contributor
136 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
“Giant pandas need i say more”
Reviewed June 27, 2013

Lovely zoo with giant pandas and white lions, the only thing i would say is that they ahve lots of restaurants and ice cream stands but non were open when we were there which was June 2013 and a very hot sunny day. my mum doesn't eat chocolate and she coudln't get an ice cream for love or money so i think they need to improve this and the price of the train in the park is very high. The animals however were amazing with a wide variety to see and i would recommend it.

Visited June 2013
1 Thank LoveKenya2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Orange, New Jersey
Level 2 Contributor
9 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Nice zoo”
Reviewed June 26, 2013

Nice zoo. Nothing special. It was a hot day and most of the animals were sleeping or inside because it was too hot. Probably better on a cool day.

Visited June 2013
Thank EllieTravelsplus4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim, Norway
Level 2 Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“A wonderland for animal lovers!”
Reviewed June 24, 2013

All the five continents are represented by their genuine spices.
The zoo is also a very beautyful place for a family-visit. Recomended!!

Visited October 2012
2 Thank Strauman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto ON
Level 5 Contributor
57 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
“Lots to See”
Reviewed June 24, 2013

Lots to see, including the Pandas; however, not sure if waiting 30+ minutes to see the Pandas was worth it, especially since only one of the two was out and was sleeping. The Zoomobile is a great way to get an overview of the 700 acres and going from one Discovery Zone to another. One of the most tranquil displays was the Canadian Discovery Zone but is somewhat separated from the rest of the Zoo and quite the walk to get to. The Zoo has a waterpark and on a hot day offers a refreshing reprieve from the heat. Lots of restaurants throughout the Zoo offering the same old, same old (burgers, fries, pizza). There are lots of picnic tables throughout the Zoo for you to bring a cooler and enjoy your own food and beverages. As for the animals, it was great to see animals that are not indigenous to Ontario (i.e., camels, giraffes, lamas, penguins, elephants (that soon will be relocating to another zoo).

Visited June 2013
1 Thank P-G-TorontoON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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