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“Been here 4 times, this was my last”

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Howard Johnson Inn and Suites Toronto East
Ranked #127 of 138 Hotels in Toronto
Reviewed March 19, 2014

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Bradley H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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287 - 293 of 506 reviews

Reviewed March 12, 2014

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Alexander D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 5, 2014

  • Stayed: February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
1  Thank R C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 4, 2014

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Peter B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 12, 2014

The room is a bit filthy. The washroom need to be fully renovated. There are stains in the washroom sink. The heater in the room wasn't working. Once they replaced one, the "new" is very noisy. It will be good for just 1 night stopover stay.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Judith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoTorontoEast, Front Office Manager at Howard Johnson Inn and Suites Toronto East, responded to this reviewResponded January 25, 2014

Dear Judith,,
Thank you for your review, and we apologize for not providing the quality of service you expected. We accommodate many guests each day, and we strive to make their stay satisfying one. Please be assured that the issues you have raised have been addressed, and that appropriate action has been taken. In fact we have renovated some of our rooms, hallways, also renovated our indoor pool and we continue to improve our hotel to better serve our guests. We take pride in our hotel, and do our best to prevent problems from recurring. The comments and suggestions we receive are taken seriously. There’s no excuse for anything less than complete guest satisfaction. We look forward to better serving you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

Rooms were not clean, bed covers have cigarette burn marks and stains, asked to change but never did.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank George L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoTorontoEast, Front Office Manager at Howard Johnson Inn and Suites Toronto East, responded to this reviewResponded January 10, 2014

Dear George,
Thank you for your review, and we apologize for not providing the quality of service you expected. We accommodate many guests each day, and we strive to make their stay satisfying one. Please be assured that the issues you have raised have been addressed, and that appropriate action has been taken. We look forward to better serving you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Mich R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HojoTorontoEast, Front Office Manager at Howard Johnson Inn and Suites Toronto East, responded to this reviewResponded January 25, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Howard Johnson Inn and Suites Toronto East

Address: 22 Metropolitan Rd, Toronto, Ontario M1R 2T6, Canada (Formerly Quality Inn)
Phone Number:
Location: Canada > Ontario > Toronto > Scarborough
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #127 of 138 Hotels in Toronto
Price Range: $65 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Howard Johnson Inn and Suites Toronto East 1.5*
Number of rooms: 191
Official Description (provided by the hotel):
The Howard Johnson Inn & Suites Toronto East is located just minutes from the Highway 401 & Warden Ave., The Toronto Zoo, Ontario Science Centre, Scarborough Town Centre Mall, Parkway Shopping Plaza and more! Also provides you with quality rooms at affordable rates. We are proud to offer you, •191 Guestrooms - 2 double or 2 queen beds; 1 King bed; or Jacuzzi Suites•24 newly renovated deluxe room at your services •Complimentary Continental Breakfast •Indoor Heated Pool / Whirl Pool•High Speed Wireless Internet Kiosk in Lobby and Rooms•Pet Friendly Hotel•FREE Parking •FREE RV and Bus Parking •FREE Daily Newspaper•Gift Shop in Lobby •Laundry Mart•Enclosed Garden Courtyard / 8 acres of Landscaped Gardens •Meeting Rooms and Banquet Facilities •Conference Room & Hospitality Room •Printing, Fax & Copy Service At the Howard Johnson Toronto East we are committed to providing you with the quality and service you expect. Whether you are travelling on business, for pleasure, with tour groups or sports teams, we are here to ensure you have a great stay with us! ... more   less 
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Also Known As:
Howard Johnson Inn & Suites - Toronto East Hotel Scarborough
Howard Johnson Inn And Suites - Toronto East
Howard Johnson Hotel Scarborough
Howard Johnson Scarborough

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