Was a Doubletree by HIlton when I stayed there. The Front desk staff were not friendly
What is happening to our hotels, i checked in at the Front desk and both staff members were not smiling nor very happy.After receiving my keys, i was slid 2 cookies that was part of the hilton Honors program, part of what hilton offers for returning hilton clients is 2 hot cookies and 2 bottles of water. Well i got the cookies, no water and no welcome back was offered at all.
I got to the room (1051) and there was no water for coffee each room is suppose to have 2 bottles. Also the filter on the wall in the bathroom above the clean towels hadnt been cleaned in months.When i brought it to attention of the front desk upon check out, it was like i was botehring them with the info. The lobby was a dead silence and needs something... Patty is Harry's bar was a pleasant I hope she is still there, she was the hilite of being at this hotel that weekend in April
- Official Description (provided by the hotel):
- In early 2017 the hotel will be converting to Delta Hotels Marriott Toronto Airport & Conference Centre! This will come with some spectacular renovations to the lobby, restaurants, public space & of course guestrooms. Enjoy spacious accommodations just minutes from Toronto Pearson International Airport. Offering seamless stays and full-service amenities, our Toronto airport hotel is perfect for productive business trips and relaxing leisure travel, no matter if you are staying a night, a week, or longer.Each of the rooms and suites at our hotel in Toronto are warm, inviting, and outfitted with contemporary comforts. Property-wide complimentary Wi-Fi access and large in-room work stations make staying connected simple, and plush bedding, in-room dining, and flat-panel HD TVs with cable channels make every night relaxing.The Toronto Airport hotel features 60,000 square feet of flexible function space, ideal for business meetings, weddings, conventions and other occasions. Complimentary 24-hour shuttle service makes the five-minute drive to the airport easy, and our onsite fitness and business centres provide all the tools necessary for a seamless stay. The hotel showcases an indoor pool and a large hot tub, along with five onsite dining options - including a full-service Starbucks, Ginko Japanese, Harry's Bar, and Orchid Cafe. ... more less
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- Also Known As:
- Doubletree By Hilton Toronto Airport Hotel Toronto
- Doubletree Toronto Airport