Made an Executive Suite reservation a month ago for great deal. Suppose to include King size bed, free Internet, Access to Signature Lounge etc. We checked in this evening for this little, well deserved getaway and there was an error in the reservation. So now my husband and I are in a Sardine Can of a room with no free Internet, not even a full size tub, and definitely no access to Signature Lounge. AND worst of all, pretty sure this is a double bed I am squeezed on right now.
The front desk claims there is nothing they can do and that this is what came up under our reservation.
We are stuck here now. I guess to make the best of it.
- Official Description (provided by the hotel):
- Centrally located in the heart of downtown, steps from amazing attractions, businesses and shopping, the Chelsea Hotel, Toronto offers travellers comfortable accommodations at exceptional value. Featuring 1,590 contemporary guestrooms and suites, Chelsea Hotel, Toronto is Canada's largest hotel, delivering warm and reliable service and a variety of accommodation options. All rooms are equipped with technological conveniences and amenities, including basic complimentary WiFi. Whether testing your limits in the well-appointed fitness centre, lapping up the quiet comfort of the Deck 27 indoor pool, or enjoying the Family Fun Zone heated pool with the 130 ft "Corkscrew" waterslide, Kid Centre and Club 33 Teen Lounge, Chelsea Hotel, Toronto guests can choose to exercise their body, relax their mind or take advantage of the family-friendly amenities.Chelsea Hotel, Toronto offers guests a broad choice of dining venues. Experience all-day dining at Market Garden, indulge in a coffee or cocktail at the T|bar Lounge. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, DerbySoft Ltd Shanghai HQ Supplier Direct, Orbitz, HotelPower, Travelocity, Hotwire, HotelsforEveryone, Evoline ltd, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Chelsea Hotel, Toronto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Delta Chelsea Toronto
- Delta Chelsea Hotel Toronto
- Delta Toronto
- Toronto Delta