I overnighted at this hotel in September 2012 going on an overseas trip and then again in October 2012 when I came back.
The hotel is huge and the lobby seemed to be full of people the both times I was there. However, I found the staff to be very friendly and helpful and I was pointed to the Delta Privilege desk the second time around. A much more relaxed check in: I guess that's part of the priviledge.
Because it's such a huge hotel, the elevators are divided up into banks serving specific floors and colour-coded. This seemed more tricky to navigate than it probably should have--I found myself in front of the wrong bank on my first try more often than not. I think that my have been me. There seemed to be quite a wait for the elevators, but considering the busyness of the lobby, perhaps that's not surprising.
I believe that the hotel was redoing the underground parking on the Gerrard street side of the building and that was extremely unpleasant to walk by to and from Yonge Street. The second time I was there, the desk clerk made sure that my room wasn't near that noise, which was very nice of her.
Both of the rooms were very nice and appear to have been done fairly recently. The beds were comfortable and clean and so were the bathrooms.
I do like the location of the hotel. It's half-a-block from Yonge Street, so it's close enough to the shopping and other amenties, but far enough away that you don't get all the traffic noise. I'd happily stay again.
- Official Description (provided by the hotel):
- Centrally located in the heart of downtown, steps from amazing attractions, businesses and shopping, the Chelsea Hotel, Toronto offers travellers comfortable accommodations at exceptional value. Featuring 1,590 contemporary guestrooms and suites, Chelsea Hotel, Toronto is Canada's largest hotel, delivering warm and reliable service and a variety of accommodation options. All rooms are equipped with technological conveniences and amenities, including basic complimentary WiFi. Whether testing your limits in the well-appointed fitness centre, lapping up the quiet comfort of the Deck 27 indoor pool, or enjoying the Family Fun Zone heated pool with the 130 ft "Corkscrew" waterslide, Kid Centre and Club 33 Teen Lounge, Chelsea Hotel, Toronto guests can choose to exercise their body, relax their mind or take advantage of the family-friendly amenities.Chelsea Hotel, Toronto offers guests a broad choice of dining venues. Experience all-day dining at Market Garden, indulge in a coffee or cocktail at the T|bar Lounge. ... more less
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- Also Known As:
- Delta Chelsea Toronto
- Delta Chelsea Hotel Toronto
- Delta Toronto
- Toronto Delta