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“Awesome Rooms/Hotel”

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Grand Hotel Toronto
Ranked #26 of 137 Hotels in Toronto
Certificate of Excellence
Reviewed June 25, 2014

The place is great. My preference for sleep, cleanliness and friendly folks who work there. Rooms are clean, laid out well. Bathrooms are a little small. But bright and clean. A fridgw that actually kept drinks cold. I will certainly stay again.

Room Tip: Definately a great place to stay. Awesome bar and restaurant. The people who work there are very fri...
  • Stayed: June 2014, traveled on business
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Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded July 29, 2014

Dear Robertm,

Thank you for your review of the hotel and your recent stay. We hope you were able to utilize the amenities the hotel offers. Hopefully we will have the chance to welcome you back warmly in the future.

Regards,

Greg

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Reviews (1,997)
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1,052 - 1,058 of 1,997 reviews

Reviewed June 23, 2014

The 'Grand' Hotel certainly lived up to its name. The suite was beautiful and comfortable. The staff were courteous and obliging. The location was ideal for Dundas Square and many other places. The roof top terrace and pool were amazing. Breakfast was wonderful and had everything you could want. Would recommend to anyone for a stay in Toronto

  • Stayed: June 2014, traveled as a couple
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Thank Theburrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded July 29, 2014

Dear Theburrs,

Thank you for your wonderful review of your recent stay with us. I will be sure to pass on your compliments to the staff who go above and beyond to make every stay enjoyable for all our guests. We are happy to hear you were able to utilize the amenities that the hotel has to offer. We hope in the future we can welcome you back warmly.

Regards,

Greg

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Reviewed June 19, 2014 via mobile

Stayed here the night before my final exam that was being held in the hotel early the next morning.

Staff was exceptional:)
Took advantage of their free shuttle service to union station when we checked out.

Complimentary breakfast before I wrote my exam was terrific.

Burger ordered from room service for dinner was excellent:)

Stayed in room 1703, it had a sensational view, was incredibly clean and bed was comfortable.

Can't wait to stay here again when I don't have to study and can fully relax and use their saltwater pool and rooftop whirlpools and bar!!!!!!

Three cheers to Grand hotel!!!! You are wonderful:)

Stayed: June 2014, traveled on business
Thank Bubblymakesmesmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded July 29, 2014

Dear Ladypelt,

Thank you for your kind review of the hotel and our staff. We are glad to hear you were able to use most of our amenities as well as the complimentary downtown shuttle. We hope in the future we can welcome you back warmly.

Regards,

Greg

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Reviewed June 19, 2014 via mobile

I stay here every time I come to Toronto (about 4 weeks of the year). The rooftop is AWESOME. They have 2 hot tubs and a giant drive-in like screen to watch as you soak + great view of Toronto. Restaurant is high-quality food and they have a ton of food to choose from in their complimentary breakfast. Gym is great, lots of equipment. Pool is absolutely beautiful. Bed is super comfy (although the pillows could be softer). Some things about the hotel are dated, but the things that matter are exceptional. :)

Stayed: June 2014, traveled on business
1  Thank MrMoustachio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded July 29, 2014

Dear Mrmustaschio,

Thank you for your review of your most recent stay. We are glad to hear that you have made The Grand your home away from home and stay with us when you come to Toronto. We are also happy to hear you use all of the amenities to the fullest extent. We hope to welcome you back warmly soon!

Regards,

Greg

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Reviewed June 18, 2014

This was a wonderful hotel located within walking distance to Dundas Square. The pool and hot tubs were great and never too crowded. The room was very well appointed and comfortable. Breakfast was very good with hot and cold choices . We were able to use the complimentary shuttle with a very pleasant driver. You can't beat the service here.

  • Stayed: June 2014, traveled with family
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Thank cruiselady77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded July 29, 2014

Dear Cruiselady77,

Thank you for your review of your stay with us. We are happy to hear you were able to use the pool and hot tubs and that they were to your liking. The complimentary breakfast buffet is often a highlight of guests who stay here and you are no exception. We hope in the future we can welcome you back warmly.

Regards,

Greg

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Reviewed June 17, 2014

Stayed 2 nights (June 8 & 9,2014) and was not disappointed. Lovely clean room with 2 double beds , sitting area with 2 chairs, small kitchenette area with fridge and microwave and no carpets on the floor....great for people with allergies.
Front desk staff and business center staff were very helpful and friendly, from check-in to check-out. Attended work related meetings at the hotel and the catered lunch meals were very healthy and tasty. Large buffet breakfast with lots of hot and cold choices. Wait staff very efficient, attentive and courteous. Coffee cup got filled quickly and the dishes were removed promptly post meal. Beautiful outside, sheltered patio also located directly off the restaurant. was also a lovely spot to enjoy a meal. Hotel located a short 5-10 min walk to the Eatons Centre and many nearby restaurants.

The rooftop patio and 2 hot tubs are fantastic. Best to go up at dusk/dark and enjoy a 360 view of the Toronto skyline at night !

Room Tip: Ask for room on a higher level and facing Lake Ontario.
  • Stayed: June 2014, traveled on business
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3  Thank Happybluenoser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded July 29, 2014

Dear Happybluenoser,

Thank you for your review of the hotel and your recent stay with us. The staff is happy to hear that you enjoyed your stay due to their friendliness. We are also glad to hear that you were able to use the hotel’s amenities. We hope the future we can welcome you back warmly.

Regards,


Greg

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Reviewed June 16, 2014

It's really about service, and the Grand Hotel has friendly, helpful service everywhere you turn. They obviously value each customer and want to give them a positive experience. Apart from that, the rooms are beautiful, clean and well-equipped and the bed/pillows so comfortable that we overslept and nearly missed breakfast. Best complimentary breakfast buffet we have had at any hotel - from eggs, bacon and sausage to yogurt, cereal and fresh fruit. Rooftop hot tub was a unique and fun experience for us. Great views. Massey Hall (where we attended a concert), Eaton's Centre and Yonge Street are 10 minutes or less away. We also walked easily to the St. Lawrence Market and Distillery areas. Reasonable price for controlled entrance parking.

Room Tip: Rooms on higher floors facing south give good view of downtown and the lake.
  • Stayed: June 2014, traveled as a couple
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2  Thank CaroStev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded July 29, 2014

Dear CaroStev,

Thank you for your review of your stay with us. We are glad to hear that you enjoyed the rooms and beds as well as the complimentary breakfast buffet that we offer all guests. We hope that in the future we can welcome you back warmly to the hotel.

Regards,

Greg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Toronto

Address: 225 Jarvis Street, Toronto, Ontario M5B 2C1, Canada
Location: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Toronto
#14 Romantic Hotel in Toronto
#15 Spa Hotel in Toronto
#18 Luxury Hotel in Toronto
#20 Business Hotel in Toronto
Price Range: $190 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Toronto 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
Toronto Grand Hotel

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