We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Really happy with our stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Grand Hotel Toronto
Ranked #26 of 137 Hotels in Toronto
Certificate of Excellence
Reviewed February 4, 2013

My boyfriend and I stayed here on our anniversary this passed weekend, the hotel package given to us as a gift. Being used to staying at bigger hotels like the Sheraton, it was a nice change to have more personalized service down to our names on the welcome card. Every staff member we encountered was great--front desk, doormen, restaurant. We loved the breakfast buffet too.. who doesn't love unlimited bacon eggs sausage homefries and french toast?

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ChloeFJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded February 15, 2013

Dear ChloeFJ,

Thank you so much for staying with us and we are so pleased that you had enjoyed your stay. As you experienced firsthand, staying at a boutique hotel, you are able to experience the personalized service and attention to detail. And of course, the complimentary breakfast :)

We look forward to welcoming you back to the hotel in the very near future!

Warmest Regards,


Greg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,996)
There are newer reviews for Grand Hotel Toronto
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

1,329 - 1,335 of 1,997 reviews

Reviewed January 28, 2013

The best offer in Toronto for a two-bedroom suite. Free Internet, free good continental breakfast, nice and friendly staff, central location. Room a little bit noisy because of the heating system...
Not a five stars hotel, but close to it.

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank gd2to
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded January 29, 2013

Dear gd2to,

Thank you very much for posting your comments for other Trip Advisor members to see. We appreciate your kind feedback and are pleased to know that our two-bedroom suite is the best value in Toronto! Offering complimentary amenities and services like breakfast and internet to our guests is one of the many ways we are unique, and of course our team here always does their best to ensure a very enjoyable stay! We hope to welcome you back very soon!

Warmest Regards,


Greg Egglesfield

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

The grand holds a special place in my heart and I have stayed there about 3 times prior. This time my boyfriend opted to reserve the only jacuzzi suite they offer for new years eve to make it extra special. Upon arrival the staff was so friendly and attentive and got us checked in, and on our way as fast as they could which was nice. Upon arriving into the room the front desk had called us to make sure everything was to our liking which was a great touch. The room was nice and the jacuzzi faced the window which had a nice view of the local buildings etc. The only con of our stay was the jacuzzi also had a shower head which wasn't cleaned it was covered in some green soap scum which was gross. One of the things that make The Grand so unique is the rooftop terrace which gives u a beautiful view of the city and has 2 hot tubs with a giant screen TV which played some good music. We overall had a great stay the complimentary hot breakfast was delicious and a great way to end the perfect stay.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Vee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

From the time we walked into Reception at The Grand Hotel we were impressed. The staff were very welcoming and most helpful. We were traveling with another couple . We had both requested Junior Suites. As there is only one of these suites on each floor and we requested to be near one another, we were upgraded to a two bedroom suite complete with balcony and full kitchen. It was just perfect. We had dinner in the dining room - excellent food and service. Mussels, lamb, french onion soup, steak - all very tasty. The complimentary breakfast is great. Everything is very neat and clean. Once again, very efficient and friendly service. We didn't use the complimentary shuttle but it's a great service if you are in need of it. Although we didn't use the pool, we did peek in - and it's a lovely salt water pool. Again, everything is very neat and clean. I would most definitely recommend this hotel and we will stay again when in Toronto. The staff should be very proud of their establishment. Also, love the big bowls of apples at the front desk.....sometimes you just want a little snack!

  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank BellevilleTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded January 29, 2013

Dear BellevilleTraveler,

Your kind review is very much appreciated and I want to thank you for taking the time to write it! Feedback like this helps us reinforce positive policies and ensure that our team is doing all they can to make your experience a memorable one. We are so glad you had a chance to stay in our two-bedroom suite – they work great for couples traveling together but wanting a bit of privacy nonetheless! I will make sure to pass along your compliments to our Front Desk team as well as the other departments who made sure your stay exceeded your expectations. We hope to have the opportunity to welcome you back to the hotel in the very near future!


Warmest Regards,


Greg Egglesfield

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2013

This hotel provides efficient service the business traveller appreciates. Check in was handled in a polite, friendly and timely manner. The room was spacious, clean and comfortable. The location is handy to downtown Toronto. The price is competitive with hotels of this caliber in the downtown core. Complimentary and friendly transportation to Toronto Island Airport was a pleasant surprise when checking out. Definitely on my list for my next stay in Toronto !

Room Tip: Nice views from higher up rooms facing south or west
  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank skibumal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded January 23, 2013

Dear skibumal,

Thank you for taking the time to write a review of our hotel. I am very pleased that, as a business traveller, you found the accommodations and amenities to your liking. Our goal to provide our guests with convenient and budget friendly amenities such as the complimentary shuttle service and competitive pricing. We look forward to welcoming you back to our hotel on your next trip!

Warmest Regards,

Greg Egglesfield

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2013 via mobile

This hotel just a 2 min walk to the downtown core of Toronto . The hotel staff very friendly and helpful. You can get a nice smoking on the third floor only. The rooms are quite large and well appointed . They have a great pool and hot tub. Also on the roof there are 2 big hot tubs under the stars l love it up there the views are amazing. And all rooms include one of the best buffet breakfasts in Toronto. Rooms compare to any finer hotels in Toronto a personal choice.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank noneck-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded January 23, 2013

Dear noneck-11,

I am very pleased to hear you experienced such a wonderful stay last week! Our team is some of the best in the city, so I am glad to hear they were able to assist you during your time here. Enjoying the rooftop Jacuzzi under the stars on a clear night is hard to beat! Thank you for letting us know our buffet breakfast is one of the best in Toronto – feedback like this helps confirm that we are providing guests with a wide variety of options, both hot and cold.

I hope our location, staff and complimentary amenities keep you coming back in the future!

Warmest Regards,

Greg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2013

We stayed at the Grand recently for a family "staycation". Stayed in a 2 bedroom suite. The hotel rooms are quite large and nice looking with wood floors and marble washroom. TV's have lots of channels and free movies, WIFI is very fast as well. Beds were really comfortable.
The hot tubs on the roof are a really nice place to relax and have great views. The gym is large and has great equipment, it was not that busy when I was there, so no wait to use the treadmill. Breakfast is free and includes quite a bit including scrambled eggs, potatoes, cereals, cheeses etc, which is great if staying with family. The hotel is close to quite a few attractions such as the theatres, St Lawrence market, the hockey hall of fame and the Eaton Centre. The have a shuttle weekdays that can take you to close locations when it is available.

Room Tip: The two bedroom suite is an excellent room when travelling with young children
  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this reviewResponded January 23, 2013

Dear Mike S,

Thank you for sharing your review with other Trip Advisor readers! A staycation is one of the best getaways there is! It’s always nice to relax and enjoy your city without the hustle and bustle of everyday life. I am so glad to hear that you took advantage of our complimentary amenities such as the free movies, Wi-Fi, breakfast and shuttle. We aim to provide added value to our guests, as we know you have a wide range of hotel choices in the city and it is important to maximize every dollar. Mike, we hope to welcome you and your family back on your next staycation!

Warmest Regards,

Greg Egglesfield

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Toronto hotels
Downtown
The Omni King Edward Hotel
Downtown
Cambridge Suites Toronto
Cambridge Suites Toronto
#34 of 137 in Toronto
1,820 reviews
Downtown
Toronto Marriott Downtown Eaton Centre Hotel
Show Prices
Show Prices
Show Prices
Downtown
DoubleTree by Hilton Hotel Toronto Downtown
Downtown West
Residence Inn Toronto Downtown/Entertainment District
Downtown West
Delta Hotels by Marriott Toronto
Show Prices
Show Prices
Show Prices

Been to Grand Hotel Toronto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Toronto

Address: 225 Jarvis Street, Toronto, Ontario M5B 2C1, Canada
Location: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Toronto
#14 Romantic Hotel in Toronto
#15 Spa Hotel in Toronto
#18 Luxury Hotel in Toronto
#20 Business Hotel in Toronto
Price Range: $190 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Toronto 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Priceline, Orbitz, Cheap Tickets, Cancelon, TripOnline SA, Hotwire, getaroom.com and Evoline ltd so you can book your Grand Hotel Toronto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Toronto Grand Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing