We only stay at Marriott hotels, because of their reliability in terms of great comfort and service. The beds and pillows are fabulous: I even ordered a couple for home. We also love the room service option, which is great when you get in after a long day of travelling. For stopovers, the underground parking lot is ideal. We also loved the breakfast, which now offers the option of fresh fruit instead of home fries (healthy and tasty!)
However, on both nights of our stopover stay, the noise from the corridors was intrusive and disrupted our sleep. Also, I should have mentioned this at the time, but the room had a very unpleasant, musty smell, like dirty carpeting. At the end of a long day, I didn't have the energy to move. I'm surprised a housekeeping staff or manager did not notice this.
Management, can you separate groups and families with children more effectively from those who specificallly request quiet rooms? What about a designated "quiet area" in a separate wing or floor?More