My family booked two rooms at this hotel the night before our flight out of Pearson International to Vancouver for an Alaska cruise, in order to take advantage of the free airport parking and shuttle service to and from the airport. The rooms were very nice, clean and comfortable and we had a very restful night. The next morning we were on our way, but on arriving on our cruise ship in Vancouver, I had discovered I had left a leather case behind containing very expensive jewellery including my rings & watch. I was devastated, especially about the several personal items such as my wedding ring (33 years) and graduation ring, and expected everything to be lost forever. However, upon arriving back in Toronto a week later and going back to the hotel, we were informed by the Front Desk Agent, Juan, that the house keeper of my room, a Ms. Rehawa, had discovered the case and had turned it in to the Director of Sales, Ms. Monika Chilika, who in turn contacted our home to let us know they had it. I was so relieved to have my items back, and would like to thank the entire staff of the Quality Inn & Suites Toronto Airport East for their due diligence, honesty, integrity & professionalism in this matter. In future, my family will be more than happy & satisfied to stay here whenever we're in the Greater Toronto Area, and will highly recommend this establishment to all of our friends & colleagues.
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- Also Known As:
- Quality Hotel And Suites Airport East
- Quality Inn Toronto
- Quality Hotel Toronto