I was travelling to Denmark and had to layover in Toronto for one night. Unfortunately I chose this hotel, mainly because of price. I arrived at the airport at 9 p.m and went to the hotel shuttle stop. I called the hotel for pick up and waited about 45 minute before a bus came. The bus then went to the next terminal and picked up more passengers. By the time I got to the hotel it was 10.30. I complained about the long wait and was given a voucher for a free breakfast as compensation. I just had time for one beer at the bar before it closed. The room was a good size but in desperate need of updating and a good cleaning. It smelled musty.
Next morning I went to the restaurant for my free breakfast and gave the waitress my voucher. It was a buffet. Pretty basic with sausages, bacon, homefries and scrambled eggs but it looked ok. I loaded up and sat down to eat. Everything was stone cold so I left it. As I left the waitress asked me to pay and I reminded her that I had a voucher but that I would not have paid anyway as it was inedible.
I decided to go to the airport and get some breakfast there. I asked the receptionist about the shuttle. She snapped that I should have booked a time earlier but the bus would be there in 20 minutes and took my name. When the bus came there were only two other passengers so it wasn't exactly overbooked.
This will be the first and last time that I stay there.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Travelocity, Orbitz, Hotwire, HotelsforEveryone and HotelQuickly so you can book your Quality Hotel & Suites Airport East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Hotel And Suites Airport East
- Quality Inn Toronto
- Quality Hotel Toronto