As told by travel agent, we called from airport to order a shuttle bus. Unhelpful receptionist told us unpleasantly to wait. We waited well over 1 hour, and when called back - she said rudely that driver couldn't find us. We waited more, and at last were picked up. At reception, around 11pm long cue. Single, overworked and very rude young girl gave us our key. She was so unpleasant that I asked to see manager. And she said - she was the mamager on duty! Gosh! No manners, no courtesy, no consideration for people arriving dead-tired after long trips - terrible! And, long cue, people waiting for even smallest thing - a towel, a key... In the room only 1 bag of tea in double room advertising as "tea and coffee in every room" . no shampoo in bathroom. didn't bother to go and ask, would need to wait in cue for 1/2 hour or so to get it... Advertised "continental breakfast" turned to be a sweet muffin one can pick up from a tray waiting area. no toast, no anything else usual for even the cheapest breakfasts. Really poor experience. Only the girl at reception in the morning seemed more helpful and friendly. Thanks God even for that. For about $140 per night for most simple room - i find it a disaster. Stay away, if you don't want to wreck your nerves...
- Official Description (provided by the hotel):
- Hotel Carlingview Toronto Airport is a well appointed, comfortable non-branded hotel offering value without compromises. Whether staying for a day or a few days, you can expect warm hospitality, friendly guest services team, a clean environment and amenities you have come to expect like free high speed wifi throughout the hotel, access to indoor heated pool, hot tub and fitness center in the building next door, complimentary breakfast pastries and coffee/tea in the lobby and in some guest rooms, microwave and mini-fridge. ... more less
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- Also Known As:
- Carlingview Airport Hotel
- Carlingview Airport Toronto
- Carlingview Hotel Toronto