My husband and I booked a few rooms for our family, bridal party and wedding guests for the weekend of our wedding in April 2014.
Alla, the sales manager was very kind & accommodating from the very first interaction we had with her. Her emails were very prompt when we were inquiring about prices and rooms and she was always available for assistance.
On the day we visited the hotel to take a look around, one of the other managers guided us through the hotel to take a look at all their amenities and also took us to see how each room they had available. It was nice that they took the time to do that and we didn't feel rushed nor pushed to book with them.
The weekend of the wedding; the rooms were very clean and tidy. The staff was amazing!
They were all so friendly and polite and accommodated all our needs (bridal party & wedding guests).
Alla even went over and beyond for us when she assisted us in booking a room for our honeymoon. She booked a 2-night stay at the Novotel in Athens.
We will definitely stay here again and can rely on the Novotel chain of hotels.
The rates are average but the staff and cleanliness of the rooms are great!
- Official Description (provided by the hotel):
- The Novotel Toronto North York is a 3 star hotel located in uptown Toronto with easy access from major highways. Ideal for a business trip or short break, the hotel features nine meeting rooms for conferences and seminars, an exceptional restaurant andbar, heated indoor pool, fitness facilities and a direct indoor access to subway and shopping mall. ... more less
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- Also Known As:
- Novotel Toronto North York Hotel North York
- Accor North York
- Novotel North York
- North York Novotel