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“Clean rooms”

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The Westin Prince Toronto
Ranked #56 of 137 Hotels in Toronto
Barrie, Canada
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Clean rooms”
Reviewed December 12, 2013

We only stayed the one night but the bedding was clean and fresh, the lobby modern and attractive. The rooms had walpaper that was looking a bit old and odd that they would have wall paper in the bathroom as it is peeling. The sink, toilet and tub we all clean and the room was very clean, again strange that they would have carpeting in the room but it didn't look too warn. For a cheaper price I would stay again.

Room Tip: Higher floors give you better view of the city.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank decemberbride07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, Manager at The Westin Prince Toronto, responded to this review, January 6, 2014
decemberbride07,
Thank you for taking a few moments to provide your thoughts on your most recent stay. We are happy to read that your accommodations were clean. Cleanliness is one of our top priorities. We are sorry that some aspects of the room were not in good standing and will be sure to have this addressed immediately. We hope you are able to stay with us again and if needing any assistance please feel free to connect with me directly.
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934 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (201)
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Montreal, Canada
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 9, 2013

Arrived late but was very well accommodated reservation was ready and was in my room in 10 minutes. Very comfy bed clean great shower what more can you ask for. A little expensive but worth it to get the comfort.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, Manager at The Westin Prince Toronto, responded to this review, December 16, 2013
Anne M,
We are delighted that you enjoyed your most recent stay with us. We are also happy the team was able to expedite your arrival experience and get you to your room in a short time frame due to your late arrival. We hope we can you staying with us again in the future and should you ever require any assistance please feel free to contact me directly.
Happy Holidays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Clemente, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 8, 2013

Really friendly staff, nice bar, great food, wonderful location. Very close to down town, quiet. Traveled with my husband on business. Drove downtown two days, easy drive from hotel. Equipped with a small fridge and coffee! A small room Separates the bedroom and bathroom.

Room Tip: Room 2108 very nice view
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ginalintz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, Manager at The Westin Prince Toronto, responded to this review, December 16, 2013
Ginalintz,
We are thrilled you were able to accompany your husband on his most recent business trip. We are even more pleased to read that you enjoyed many aspects of your stay, including the accommodations, service and location. We look forward to your next visit to our great city and if ever needing anything please feel free to reach out to me prior to arrival.
All the best over the upcoming Holiday Season.
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Edmonton, Canada
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 6, 2013

I stayed here for one night to attend a conference, and found the Westin Prince to be great. Checking in and out was speedy. We had a double bed room and the beds were amazingly comfortable. Many hotel beds are too soft and I feel uncomfortable the next day, in contrast the bed in my suite was just the right degree of firm and I ended up with a great sleep.

The room was quiet and clean, and the bathroom was a bit on the small side but functional. The TV was as expected. Unfortunately there was no free wi-fi. Parking was on site for $12 per day.

Overall a great place to stay.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Purpledoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, Manager at The Westin Prince Toronto, responded to this review, December 16, 2013
pd09,
Thank you for taking the time to provide such valuable insight. We are inspired to read that our Heavenly bed provided a refreshing nights sleep. We are also happy to read that you enjoyed the service provided by our team members during your visit. We will be sharing your thoughts with them so they may see what a positive impression they are making. We hope we can see you staying with us again and please connect with me should you require any assistance.
Best wishes for the Holiday Season.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 6 Contributor
137 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed December 5, 2013

We usually stay at the other Westin property downtown, but since our function wasn't in the business district we decided to change to another property and stop paying $45/night for parking. And boy did we enjoy it. Nice, spacious lobby and rooms - plenty of parking and VERY friendly staff made our short business trip to Toronto a pleasure.

The Westin Prince is just a short drive to downtown, which we still made it to for dinner, though you have ample choices on-site. And the hotel is just a 20 minute drive to the airport.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jig1600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, Manager at The Westin Prince Toronto, responded to this review, December 16, 2013
Jig1600,
Thank you for taking the time to provide us your thoughts on your 1st visit to our property. A first impression is a lasting one and we are delighted that you enjoyed the property and team members you encountered. As you highlight, we are situated close to downtown however provide a different environment that many downtown hotels. We hope you provide us another opportunity when visiting again and if needing any assistance please feel free to let me know.
Happy Holidays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 4, 2013

This is a very comfortable and well equipped Westin. I've only stayed for business. Reception and lobby are very nicely renovated, rooms are slightly dated - but comfortable, clean, and quiet. It's a great place to stay if you're doing business in the area. There's a fully stocked taxi rank outside and decent strip of restaurants across the road if you're up for something other room service (Five Guys, a thai/vietnamese place, Tim Hortons) - all within walk distance. Staff are very friendly. And the breakfast buffet is wonderful - great fresh fruits, healthy options etc.
Pros: Clean, comfortable, quiet, very friendly staff
Cons: Slightly dated

Room Tip: Request rooms that do not have room - connectors (noisy).
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ash M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, Manager at The Westin Prince Toronto, responded to this review, December 16, 2013
Ash M,
We hope you didn't work too hard while staying with us and had some time to unwind and relax. We are delighted to read that you enjoyed the service you received and also that our morning breakfast buffet provided a great start to your day. We will be sure to pass along your thoughts to the team. We wish you all the best for the upcoming holiday season and when returning please feel free to connect with me should you require any assistance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 29, 2013

overall is poor
the heating in my room didn't work and the fan was noisy, when I told this to the front desk manager she offered me some points but was very unsympathetic.
the locations is also not that great, I stayed there because I thought I would be getting the westin quality

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank allan r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, Manager at The Westin Prince Toronto, responded to this review, December 16, 2013
Allan R,
We are sorry you did not enjoy your most recent stay. All room issues should be corrected prior to any guest arriving and I'm sorry these items were missed, creating an unfavourable impression. We hope you are able to provide us another opportunity when staying in this area and I would like to personally offer my assistance so as to aid in providing a more positive experience. Happy Holidays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Prince Toronto

Property: The Westin Prince Toronto
Address: 900 York Mills Rd, Toronto, Ontario M3B 3H2, Canada
Phone Number:
Location: Canada > Ontario > Toronto > North York
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Luxury Hotel in Toronto
#36 Business Hotel in Toronto
#43 Romantic Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Prince Toronto 4*
Number of rooms: 400
Official Description (provided by the hotel):
The Westin Prince Toronto features 15 acres of inspiring parkland and access to all the city has to offer. Enjoy views of the skyline and parks from our guest rooms. 30,000 square feet of event space. ... more   less 
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Also Known As:
The Westin Prince Toronto Hotel Toronto
Westin Prince Toronto
Westin North York
North York Westin

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