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“Great Room and Friendly Staff”

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Toronto Marriott Downtown Eaton Centre Hotel
Ranked #31 of 138 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed June 1, 2014

I spent three nights here for a conference. Prior to arrival, I requested a room with a walk in shower. I received a very lovely room on the sixth floor with a huge shower with a seat and grip bars, very important to a senior with mobility issues. I found the hotel staff to be very pleasant and welcoming also. My only minor complaint was the food selection during the conference which turned out to be monotonous and barely warm at breakfast. A bonus to staying here is direct access to the Eaton Centre.

Room Tip: Room 622 has a view of Trinity Square, is close to the elevator but not noisy, king size bed and lar...
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  • Stayed: May 2014, traveled on business
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2  Thank 27Nana27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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783 - 789 of 1,526 reviews

Reviewed May 30, 2014

Service was outstanding! They went out of their way to make you feel welcome. This hotel is right in the heart of downtown. I would definitely come back for the location and service. The pool was just average but did have a great view from the 18th floor. Overall a very nice stay.

  • Stayed: May 2014, traveled with family
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1  Thank Pedrioa33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

Stayed here in early May for our anniversary. The hotel staff was friendly, never too busy to greet us as we would come and go. Our check-in and out was quick and expedient. The concierge was very helpful with assisting us to get to local attractions. Our room was clean and our floor was very quiet. Right next to the mall. A bit of a walk to the Princess of Wales Theatre but it was a beautiful day so we enjoyed the walk. We had a great stay!

  • Stayed: May 2014, traveled as a couple
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1  Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this reviewResponded June 7, 2014

Thank you for spending your special anniversary with The Toronto Marriott Downtown Eaton Centre!

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Reviewed May 28, 2014

Good place to stay in Toronto, CN. The hotel is located nearby everything. It's easy to access to anywhere in Toronto, CN. I will stay again if I ever visit there. taff were friendly, attentive and competent. The food in the restaurant was freshly prepared and extremely tasty.

  • Stayed: May 2014, traveled as a couple
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2  Thank Yong P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this reviewResponded June 14, 2014

Thank you for your nice comments. We look forward to your next stay with us!

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Reviewed May 24, 2014 via mobile

Stayed for 3 nights. Staff were friendly, attentive and competent. The food in the restaurant was freshly prepared and extremely tasty. We were very happy with out stay and will definitely be back. We highly recommend. Have stated in many city hotels. I would say it's likely the best. I love the location too. Near everything.

Stayed: May 2014, traveled on business
2  Thank Melanie221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this reviewResponded May 26, 2014

Thank you for your kind words. I will be sure to pass along your compliments to our culinary team! If we can do anything to enhance your next stay with us please do not hesitate to let us know. Thank you for choosing Marriott!

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Reviewed May 24, 2014

Hotel staff was delightful, front desk staff were friendly, quick and efficient. The concierge helped us out with a map, etc. without even having to ask. We received the room type we requested. Rooms are clean and spacious.
Lobby & restaurant are gorgeous, lots of lighting, space and seating.
Location is great, right next to Eaton center and all types of restaurants close by.
I would like to mention Ruperto from room service who was amazing - helpful and friendly. I ordered room service for breakfast as a surprise for my mother's birthday, and he added a cake and a few extra items to our order. It was nice to see someone go the extra mile. I will definitely recommend the property in the future and hopefully revisit.

  • Stayed: May 2014, traveled with family
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2  Thank Alyssa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this reviewResponded May 31, 2014

So glad to hear you enjoyed your stay with us over your mothers birthday celebrations. I will be sure to pass along your kind comments to Ruperto!

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Reviewed May 24, 2014

We stayed two nights at this excellent hotel and would return without hesitation. The room was lovely and quiet and from our large window we had a view of the Holy Trinity Church, which is right next to the Marriott, thus escaping the noise of Toronto's busy streets.

The entire staff was exceptional: everyone from Caleb at the reception desk, who arranged for us to have this quiet room with lovely view, to the concierge who suggested a walk to the peaceful Grange Park, to the concierges in the lounge (Rachelle and Anna) and our server in the restaurant. I don't recall all other names.

We dined in the hotel restaurant, Trios Bistro, the first night. It was open until 11PM which was perfect for our late arrival, and we had outstanding salmon served on a shitake/crimini mushroom melange with yummy mashed potatoes. A memorable meal and reasonably priced.

The hotel is centrally located, right outside Eaton Center, and within easy access to Toronto's excellent subway system.

The Holy Trinity Church is worth seeing. They have a memorial honoring all the homeless who have died on the streets of Toronto (700) and they provide food for them. The people may have been homeless but they were not nameless. Very touching.

The hotel is about 23 years old and is very clean and comfortable. Highly recommended.

Room Tip: Ask for a room overlooking Holy Trinity Church
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  • Stayed: May 2014, traveled as a couple
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2  Thank SuzanneGrecophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Toronto Marriott Downtown Eaton Centre Hotel

Address: 525 Bay St, Toronto, Ontario M5G 2L2, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Toronto
#19 Family Hotel in Toronto
#22 Luxury Hotel in Toronto
#31 Business Hotel in Toronto
#32 Romantic Hotel in Toronto
Price Range: $141 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Toronto Marriott Downtown Eaton Centre Hotel 4*
Number of rooms: 461
Official Description (provided by the hotel):
Welcome to Toronto Marriott Downtown Eaton Centre Hotel! Our upscale downtown Toronto hotel offers spacious guest suites and hi-tech meeting rooms for the business traveller. With free Wi-Fi in our public areas and an array of family vacation packages available, plus more services and amenities to make your stay an enjoyable one, we are a top choice among all Toronto hotels. Travellers looking for Toronoto Downtown hotels will find that Toronto Marriott Downtown Eaton Centre Hotel is ideal. We sit near famous attractions in the downtown area, such as CN Tower, Eaton Centre, and the Hockey Hall of Fame. We offer stylish and feature-rich accommodations, including thoughtfully designed guest rooms with modern amenities. Whether you are staying in Toronto to work or play, you will find that our Toronto hotel provides everything you need for a pleasant and productive experience. ... more   less 
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Also Known As:
Marriott Toronto
Toronto Marriott

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