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“Enjoyed our stay”
Review of Hilton Toronto

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Hilton Toronto
Ranked #35 of 134 Hotels in Toronto
Certificate of Excellence
Brussels, Belgium
Level Contributor
81 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Enjoyed our stay”
Reviewed October 29, 2013

We spent two nights at the Hilton Toronto Downtown and were very pleased with our stay. We had a good room on the 23rd floor with a perfect view of the CN Tower, right in between the highrises. The only disadvantage of this perfect view was that we were quite close to the elevators which were quite noisy during the night. I mentionned it at check out and the girl told me I should have told them immediately and she would have given us another room - which we might have considered if we had stayed more nights.
We loved pretty much everything about the hotel. Excellent breakfast, first class service everywhere, beautiful lounge with great snacks in the evening and a beautiful view. Very good gym, little, but nice pool, perfect location downtown for everything we wanted to do in Toronto.
The two 'negative' things I would like to mention is the price of the valet parking which should be a little less high and the fact that they charge alcoholic beverages in the lounge. I had read that on tripadvisor and think it is very strange. Alcoholic beverages are on display only for two hours late afternoon and I have not been to any other Hilton property where they charged for them. I did not mind at all because I did not want anything, but I understand other people get upset about that policy.
Apart from that, it is a great hotel if you are looking for a place to stay downtown.

  • Stayed October 2013, traveled with family
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Helpful?
1 Thank Sunstar1019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonYYZ, Manager at Hilton Toronto, responded to this review, November 1, 2013
Dear Sunstar1019,
Thank you for your feedback. I sincerely apologize that noise disrupted your sleep. In Ontario we are not allowed by law to give out free alcoholic beverages, hence we must charge for them. In the USA, they can give it out complimentary so it does create a bit of inconsistency within the brand. The Executive Lounge is a lovely spot with its panoramic view! We look forward to your next visit!
Regards,
Beth Osborne, Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Niagara-on-the-Lake, Canada
Level Contributor
248 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed October 28, 2013

We stayed at the Hilton in downtown Toronto to attend a family wedding. We needed an early check in which was accommodated. The room was clean with all the amenities we required. We were on the 29th floor which had a great view. The scenic elevator was fun to give you a good outlook over the city.
The staff was friend and courteous.
We did not park at the Hilton as it is very expensive - as we used to live downtown we near where to find more affordable parking.
We did not eat at the hotel as we had favorite restaurants we wanted to visit.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank Robin and Diane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonYYZ, Manager at Hilton Toronto, responded to this review, November 1, 2013
Dear Robin and Diane,
Thank you for sharing your comments! We hope to see you again soon!
Regards,
Beth Osborne
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 28, 2013

My wife and I spent three days in August in Toronto following a trip to Thunder Bay from Boston to attend a wedding. The Toronto Hilton is a terrific hotel. It is very well located in the city's business district and is easy walking distance to the waterfront, CN Tower, numerous museums, historic districts, fine restaurants, sports venues and ethnic neighborhoods. If one chooses not to walk, public transportation and taxis are readily available at a reasonable cost.

The hotel is very well run with helpful staff. Our room on the Executive floor (upgraded due to Hilton Honors Gold Status) was comfortable with all the amenities one would expect. We had a very nice view of the CN Tower, which is worth visiting for lunch. The hotel is large and busy, but reflects the buzz of the city in which it is located. Everyone at the hotel was extremely helpful and made our visit an experience which exceeded all expectations. We are planning to combine a return visit with our twin grandchildren (age 10) to Toronto with a few days at Niagara Falls next Summer. We will definitely stay at the Toronto Hilton for the Toronto portion of that trip.

Room Tip: Ask for a top floor facing the waterfront, if available.
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  • Stayed August 2013, traveled as a couple
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Helpful?
Thank Arthur F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonYYZ, Manager at Hilton Toronto, responded to this review, November 1, 2013
Dear Arthur,
We are happy to hear about your wonderful stay in Toronto! It is a lovely city! Make sure your grandchildren bring their bathing suits so they can enjoy our heated indoor/outdoor pool when you return!
Warm regards,
Beth Osborne, Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredonia, United States
1 review
Reviewed October 28, 2013

My overall experience at the Hilton in Toronto was excellent. It was very centrally located so I was able to walk for food, shopping, and activities. The beds were very comfortable and the rooms smelt very clean. The view of the city was beautiful as well.

  • Stayed October 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonYYZ, Manager at Hilton Toronto, responded to this review, November 1, 2013
Dear Kimberly,
Thank you for your great review!
Regards,
Beth Osborne, Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swanton, Ohio
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 25, 2013

This is the best Hilton yet. Location perfect, within walking distance of everything including excellent restaurants, CN Tower, Ripley's Aquarium, Rogers Centre, etc. The Executive lounge was perfect, as was the staff. None friendlier. I was on the 32 floor, and there was some wind noise, but others in my party didn't have any below the 15th floor if that bothers you. Highly recommend.

  • Stayed October 2013, traveled on business
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Helpful?
Thank Gayle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonYYZ, Manager at Hilton Toronto, responded to this review, November 1, 2013
Dear Gayle,
We are thrilled that you enjoyed your stay with us! Thank you for your review!
Regards,
Beth Osborne, Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garden City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 25, 2013

All that you would expect from a hilton! Fantastic rooms, great location and helpful staff made our stay here a memorable one. Im a sucker for toronto to begin with but the stay at this plush hotel simply amplified the experience!!! My boyfriend was over the moon!!!

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank Meghan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonYYZ, Manager at Hilton Toronto, responded to this review, November 1, 2013
Dear Meghan:
We are glad you had a great time! Hope to see you again soon!
Beth Osborne, Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, IN
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 25, 2013

We stayed at the Hilton Toronto the night prior to our wedding at city hall. Upon learning of our upcoming nuptials, Mr. Siddiqui, the Assistant Front Office Manager, arranged for the delivery of sparkling wine and strawberries to our room. This very kind gesture made our stay extra special. Our room was spacious, clean and very quiet. The selection at the breakfast buffet the next morning was impressive. The very courteous and attentive staff made us feel welcome and helped us de-stress. The Toronto Hilton will be our first choice next time we are visiting Toronto. Since parking is fairly expensive a good alternative is the garage under city hall a short walk away.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank cosmopolitan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonYYZ, Manager at Hilton Toronto, responded to this review, November 1, 2013
Dear Cosmopolitan1:
Congratulations on your wedding! We are glad we were part of this memorable occasion!
Best Wishes,
Beth Osborne, Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Toronto

Property: Hilton Toronto
Address: 145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Toronto
#30 Romantic Hotel in Toronto
#31 Family Hotel in Toronto
#34 Business Hotel in Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Toronto 4*
Number of rooms: 600
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Priceline, Cancelon, Hilton Hotels Direct, Cheap Tickets, TripOnline SA, HotelsforEveryone, Evoline ltd, getaroom.com, HotelQuickly and Hotel.de so you can book your Hilton Toronto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Toronto Hotel Toronto
Hilton Hotel Toronto
Toronto Hilton Hotel

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