Hotel could not find our booking in this digital age and I have to produce the confirmation email to prove the reservation. Kept us waiting with no apologies or any urgencies. Offered us a lesser room to the one we booked we refused. Then offered us the room type we wanted.
Notwithstanding these initial hiccups, our family's seven nights stay during mid to late August this year went smoothly. We paid competitive rates since booked during sales time. But breakfast was not included. Room was large enough for the family, similar in sizes to the ones found in other branded hotels in Europe. A few times we tried the Breakfast which was very good especially the breads. Children eat free with paying adult. Location was excellent, most of downtown attractions are within the walking distance. We did not used other hotel facilities. Would recommend the hotel for families and look for offers in their rates.
Construction works going on in the vicinity including works to Union Station and this might cause a bit of disorientation.
- Official Description (provided by the hotel):
- Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Toronto Centre Hotel Toronto
- Accor Toronto Centre
- Toronto Novotel