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“Amazing!”

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Cambridge Suites Toronto
Ranked #38 of 134 Hotels in Toronto
Certificate of Excellence
Kingston, Canada
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Amazing!”
Reviewed March 7, 2011

We've stayed in a number of hotels but this ranked right at the top. Excellent service, clean rooms, perfect location, the price was comparable to other chain hotels and it featured excellent fitness centre complete with a hot tub overlooking Toronto. The staff catered to our every need. Would definitely stay here again.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank newsygal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, March 8, 2011
Dear newsygal,
Thank you for the kind review. I am thrilled that you enjoyed your stay with us - hurry back! Sincerely, Tim Ostrem, General Manager - Cambridge Suites Hotel Toronto.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,760 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (294)
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English first
Pembroke, Massachusetts
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 7, 2011

From the point of check in to check out, Cambridge Suites Hotel was great!! Check in was quick and easy, room was clean, spacious, well laid out, did i mention very spacious. The bedding was nice and new. The in-room dining staff was very pleasant. It was a great stay and I'd stay there again!!

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank djkim123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 5, 2011

The reception staff were very cheerful, polite and helpful.
They had noted that we were on our honeymoon, and warmly congratulated us, and advised that they had upgraded our room. The new room wasnt too different from what we booked (which was a King Bed Suite - with separate bedroom and living areas), but the upgrade was just a little bit bigger, and little better finshed off she said. In doing so, they made us feel like they cared, and wanted to do something something small to make our stay just a little more special. They also gave us complimentary breakfast vouchers for each day, which was not included in the room rate that we selected.
When we got to the room they had placed chocolates, and bottle of champagne to greet us.
The chocolates appeared on our bedisde table each day while we were there.
The room was absolutely great, and in my opinion was what very hotel room should be. A good sized bedroom, with a king bed and city views, joined to the nicely sized, clean and modern bathroom, via a large carpeted powder room with full length mirror, closet, safe and ironing board and iron.
The seperate living area was a good size, with dining table and lounge, fridge, microwave, sink, cutlery and crockery. Virtually a small apartment. We could easily and comfortably live there for some time.
The living area also had large windows with a nice downtown view.
A guest laundry was located at the basement level, with two washing machines ($1 to wash) and two dryers ($2 to dry).
The bar and restaurant was well priced, the food was good and the saff were very cheerful and friendly.
The hotel is also joined to Toronto's PATH system of underground walkways, with two entrances, so that you can leave hotel to go peruse the city and never have to go outside in the weather!
We rate this hotel very highly, and will now use it as the benchmark for any other hotels we stay at.
We liked it so much that we are joinging their membership program :)
Wayne and Jen Neilson

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WayneN067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, March 8, 2011
Dear WayneN067,

I can't thank you enough for the thoughtful and thorough review. I was pleased that you enjoyed your stay with us and look forward to hosting you again. If I can ever be of service to you, please do not hesitate to ask. Sincerely, Tim Ostrem, General Manager - Cambridge Suites Hotel Toronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 4, 2011

Great location ! Nice rooms .great bar ... Would definately stay there again...

  • Stayed July 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stevekoroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, March 8, 2011
Dear Stevekoroll,
I was pleased to read that you appreciated our location, rooms and bar and look forward to welcoming you back! Sincerely, Tim Ostrem - General Manager, Cambridge Suites Hotel Toronto.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
222 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed March 1, 2011

We stayed 4 nights and had a great stay. We went to see a few plays and we just walked everywhere. We appreciated the apple bowl in the foyer. We found the mattress a bit hard but it was fine as we had a great sleep all 4 nights.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SergeOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, March 8, 2011
Dear SergeOttawa
Thank you for taking the time to share your experience with other Tripadvisor readers. I appreciated your feedback and am very glad you had a comfortable sleep. Please be sure to let me know if I can ever be of assistance to you. Sincerely, Tim Ostrem - General Manager, Cambridge Suites Hotel Toronto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 28, 2011

I wanted to stay here as many here had good comments and we were celebrating my wife's 60th.birthday. It started with a great smile from the hostess at the front desk. The staff on our stay were the best, always there to answer a question on directions or to advise as to what was worth seeing in attractions.Jennifer(concierge) went the extra step to send a complimentary bottle of sparkling wine up to our room on my wife's birthday. That was an unexpected nice touch that we will not soon forget. We had dinner at Portico. The menu was small but believe me when I tell you that this restaurant is quality plus. I had the coconut cream chicken soup which was to die for. My wife had the baby green salad which was good also. I had the Angus steak and my wife had the bass and both melted in our mouths. Both had perfectly cooked vegies and potatoes as well.The hostess Cheryl was very pleasant and knew when to attend us. This was from start to finish a great meal from a place you wouldn't normally think of having dinner in Toronto. We had a king suite #1603 and had nothing but good things to say. It was clean,quiet and had a corner view which was an extra bonus. Having the extra living room area was nice to have with the couch and chair. We went out to visit the St Lawrence Market and on a winter day we used the underground PATH which came in handy. All said this hotel/restaurant and the staff exceeded our expectations. Thanks to all of you for making our weekend very memorable.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cubcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, March 8, 2011
Dear cubcruiser,
I was pleased to read that you had a great stay. I am very proud of our property, our location and especially our wonderful team and appreciate you taking the time to recognize us. If I can ever be of service to you, please ask. Sincerely, Tim Ostrem - General Manager, Cambridge Suites Hotel Toronto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 27, 2011

Such a great stay. Very accomodating staff. I was able to check in early with no problems, the room was clean and spacious, the elevators were fast, and the location's just great. We also made good use out of the business centre, which had complementary computers with Internet available so that we could plan our days. Did not enjoy the hotel's restaurant, though. Overall, I was very impressed and would love to stay at this hotel again. I completely recommend Cambridge Suites to any traveler.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank racheypie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, March 8, 2011
Dear racheypie,

Thank you for your review! Our team was pleased that you feel we have a wonderful hotel and appreciate you telling others. I was, however, disappointed that your experience in our restaurant was less than perfect. I know our restaurant manager has been in touch with you and I am glad you will be giving us another chance - we have an excellent reputation for quality and look forward to the opportunity to exceed your expectations. Sincerely, Tim Ostrem (Cambridge Suites Hotel Toronto)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cambridge Suites Toronto

Property: Cambridge Suites Toronto
Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Family Hotel in Toronto
#23 Romantic Hotel in Toronto
#26 Business Hotel in Toronto
#27 Luxury Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambridge Suites Toronto 4*
Number of rooms: 230
Official Description (provided by the hotel):
Voted as one of Canada's top 25 hotels, an all suite property that offers space and privacy; French doors separate the bedroom from the living room with free WiFi access. Each suite boasts an entertainment wet bar with a coffee maker, fridge and microwave; as an extension of the bathroom, we offer a private dressing area and 24 hour room service is available as part of Portico restaurant's dining experience. Hotel guests also have access to the Business Centre plus access to the Rooftop Fitness Studio featuring a breathtaking view of the City. The hotel is connected to Toronto's underground PATH, which affords the business and leisure traveller with a well lit, secured walking corridor to over 5,000 companies and shops such as the Eaton Centre. Going to the theatre? Three of Toronto's best are within two blocks of the hotel! Looking for your place in the city? You found it! ... more   less 
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Also Known As:
Cambridge Hotel Toronto

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