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“well-located, reasonably priced hotel with great service”
Review of Bond Place Hotel

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Bond Place Hotel
Ranked #55 of 134 Hotels in Toronto
miami beach
Level Contributor
70 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“well-located, reasonably priced hotel with great service”
Reviewed March 30, 2014

I stayed 3 nights in the upgraded business-room. While the room may have been somewhat small and the hot water in the shower unreliable, everything else was near-perfect: the service was outstanding (they helped me print out a document), the location central to most interesting parts of Toronto, and the rates were very competitive compared to other hotels in the area. Would stay there again.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank markusinmiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, April 6, 2014
Hello Markusinmiami,

Thank you for taking the time to post your review about your time at the Bond Place Hotel.

We are very pleased to hear that you enjoyed your stay with us. We renovated our hotel in entirety approximately 2 years ago utilizing the space of each room to its fullest potential.

All of us here at the Bond Place Hotel care greatly about each and every guest that stays with us and we take great pride in the services we offer to our guests.

We would love to see you during your next visit to the area.

Thank you for choosing the Bond Place Hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,590 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (431)
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English first
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 29, 2014

I have to say that I was impressed by the cleanliness and the overall room given the price that we paid. It was very reasonable. The rooms are on the smaller side and since I was traveling with my partner and a baby it made things a little difficult, but we managed. I was disappointed with the wifi in the hotel. It was really slow at times and on top of that the front desk mentioned that wifi was included in our package (we prepaid) but the codes he gave us (three in total) didn't work. After having someone come up to make sure we were entering the codes properly, the gentleman said that he would call the company to find out what was wrong. After all of that, only one of the codes ended up working so I wasn't able to use my laptop while he was on his. They have two computers downstairs so I also used those when they were available.

The location is perfect. We were right in the middle of everything (eaton centre, and lots of other shops). The concierge, Donna, was extremely helpful and sweet. She assisted us in planning our activities for the week. The staff were all very nice and helpful. I definitely recommend this place, just be patient with the wifi. Stayed March 2014.

Room Tip: I would try for a corner room because the walls are very thin.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, April 6, 2014
Hello Kim N,

Thank you for sharing your experience at the Bond Place Hotel.

We are very happy to hear you enjoyed your accommodations with us as we take great pride in the services we offer to our guests. We do offer deluxe rooms and suites that are larger for those guests that desire more spacious accommodations.

We apologize greatly that you experienced issues with wifi access during your stay. This does not occur on a regular basis but we will be sharing your comments with our maintenance team.

We are very pleased to hear that you were able to take advantage of our amazing location close to the Eaton Centre as well as hundreds of shops, an unlimited amount of restaurants and all major attractions.

All of us here at the Bond Place Hotel care greatly about every guest we encounter. We will be sure to share your comments with Donna as well as our entire team.

We would love to see you again the next time you visit downtown Toronto.

Thank you for choosing the Bond Place Hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 26, 2014

I found this hotel excellent. It was clean, well looked after and the staff were very friendly and helpful. The location is excellent - right next to Dundas Square and a minute or two's walk to Yonge St and the big shopping centre.

I had a standard room with two beds in it. The room was quite tiny, but perfectly fine, with the only drawback being that the floor was cold. It was VERY cold in Toronto when I stayed so I suspect this isn't something you would normally find.

The only thing that did bother me a little was the lip service to being "green". I tried very hard to find somewhere to put my towels so they wouldn't get changed every day and despite the notice encouraging this, I only stopped getting daily towels when I asked at reception. Also, the one time I was in the room while the cleaning was taking place, my sheets were changed, even though I hadn't used the card to say I wanted it - sheets can last a week. I don't suppose you can fault the maid for giving good service, but it would be nice if the "save the environment" cards weren't just for show.

I would stay there again!

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GAlanS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, April 6, 2014
Thank you so much for sharing your comments about your stay with us at the Bond Place Hotel.

We are so pleased to hear you were able to take advantage of our amazing location! We are close to all major attractions, the Eaton Centre as well as tonnes of shoppes and an unlimited amount of restaurants.

We are happy as well that you enjoyed your accommodations other than the floor being cold. We will definitely be sharing your comments with our maintenance team as this is not a normal occurance. We also renovated our hotel approximately 2 years ago utilizing the space of each room to its fullest potential and it is wonderful that you were able to enjoy all that the room has to offer. We will be sharing your comments with our housekeeping team as well as our display cards are not for show. We are very passionate about the Green initiatives we take in order be the best we can be to the environment.

We would be honored to see you again during your next visit to the city.

Thank you for choosing the Bond Place Hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 26, 2014 via mobile

Very good location (near eaton centre, cinema, dundas square).
Place is clean and rooms are clean.
Small towels, basic soap. You're better off bringing your own.
Toilet flush are extremely loud (you hear your neighbours).
You hear noise from hallway too.
Dont expect any nice views also.
If u are just looking for a clean and well located place, this is for you! If you need more... Walk away

Stayed March 2014, traveled on business
Helpful?
4 Thank Natalie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, March 30, 2014
Thank you for taking the time to share your experience with us at the Bond Place Hotel.

We are so happy to hear that you were able to enjoy our location in the heart of downtown Toronto. Close to us you will find major attractions, the Eaton Center not to mention the hundreds of other shops in the area an an unlimited amount of dining options.

We greatly apologize if the noise from our toilets was an inconvenience during your stay. Our toilets in the hotel use extra air pressure when being flushed to lessen the amount of water being used to help our hotel to remain as "Green" as possible.

If you require assistance of any kind during your stay kindly call the front desk by dialing "0" and any member of our team will do their upmost to ensure you are comfortable and enjoying your stay.

We would love to see you again during your next visit to the city.

Thank you for choosing the Bond Place Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John's, Newfoundland, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 23, 2014

First trip to Toronto and loved it! Hotel is in excellent location, within walking distance of everything I wanted to do. The staff are excellent. Furkan on the front desk is beyond excellent! Friendly, patient, very helpful! He made my stay that much better!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank IrishNewf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, March 25, 2014
Dear IrishNewf,

Thank you so much for sharing such a lovely review! The team here is excited to hear we could make your stay.

Furkan is an asset to the team and he was pleased to hear he was able to make your stay more enjoyable!

We certainly hope to see you here again for your next visit to the city!

Thank you for choosing the Bond Place Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kastoria,greece
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 23, 2014

Much better than i expected. I stayed there for 8 nights (22feb-02 march 2014),clean room,good location,friendly and helpful staff.I got room upgrade (queen room)and free wifi. I would definately recommend this hotel to others,also i'll choose this hotel again......The only negative comment is the loud heating system(I was on 11th floor)

Room Tip: avoid the upper floors, noisy heating system....
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dino134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, March 25, 2014
Dear Dino134,

Thank you for sharing your great review with us! We are pleased to hear your stay was a good one and we hope on your next long stay we will have you here again as our guest.

We love hearing the staff made your stay more enjoyable, your comments will be shared with the team!

Thank you again for your feedback and taking the time to post your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sudbury, Ontario, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 22, 2014

The hotel is nice, clean, the staff were friendly. The location is excellent with lots of attractions nearby. The parking was hard to find and rather inconvenient but apparently, that is a short term problem they are fixing. The biggest drawback was the bathroom door, or lack of one, really. There is a sliding door which is very loud to slide, and has at least a 1/2" gap between it and the wall offering next to no privacy. And this in a room with two single beds.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoseAnne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, March 25, 2014
Dear RoseAnneL,

Thank you for taking the time to share your review with us, we truly appreciate the feedback you provide and hope you will be staying with us in the near future.

Please be aware that we are in the process of having the sliding washroom doors redone over the next few months as the rooms were completely renovated 2.5 years ago, with the new design it seems some of the sliding tracks need replacement. We are sorry for any inconveience this may have caused you.

We hope you will be staying with us on your next visit to Toronto.

Thank you for choosing the Bond Place Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bond Place Hotel

Property: Bond Place Hotel
Address: 65 Dundas St. East, Toronto, Ontario M5B 2G8, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #55 of 134 Hotels in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bond Place Hotel 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
The Bond Place Hotel Downtown Toronto is ideally located in the heart of downtown Toronto at Yonge and Dundas Square. The Hotel is across the street from the Eaton Centre and steps away from the Toronto Theatre District, including the Canon Theatre, Massey Hall, Elgin/Winter Garden Theatre, The Panasonic Theatre, and other local area attractions. Many downtown corporate and government offices, colleges and universities, are within walking distance. The Hotel is also central to downtown Toronto hospitals, with St. Michael's Hospital located across the street. ... more   less 
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Also Known As:
Bond Place Hotel Toronto
Hotel Bond Place
Bond Place Toronto

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