I stayed here for a weekend away and I had no problem with the place at all. I was looking for a comfortable home base in the city and that is exactly what I got. I was there in the summer and there were concerts each night in Dundas Square a block away so the whole area had a festive atmosphere. My room was clean and it had a great view. I would recommend it for all but the most demanding traveller who wants to be in the heart of the city.