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“Very small room”
4 of 5 bubbles Review of Bond Place Hotel

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Bond Place Hotel
Ranked #55 of 132 Hotels in Toronto
London, United Kingdom
Level Contributor
107 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Very small room”
4 of 5 bubbles Reviewed October 5, 2012

Arrived at this hotel for a one-night stop on a coach tour. The room was very small with IKEA-style furniture. The room was very clean, as was the bathroom. WiFi was available for a small charge - the ONLY hotel to charge on our whole tour! Location was good, a short walk to Dundas Square, but didn't have time to explore further afield as we left early the next morning. A light over one of the beds had blown and couldn't be replaced as "the maintenance man has left for the evening" so I asked for a replacement table lamp which was supplied very quickly.

Room Tip: If you need WiFi, select the 24-hour option as the other alternatives are 1-hourly or weekly.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScubaSuzie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BondPlaceHotel, General Manager at Bond Place Hotel, responded to this review, October 16, 2012
Thank you very much for your kind review. We do offer a wide variety of room types and can make suggestions as to which will have the better views and larger square footage. Regarding Wi-Fi charges, our room rate doesn’t include internet charge in some of the rooms. Next time when you come and stay with us, I would suggest you to book a Business Queen room which includes Internet. Good to hear that the front desk staff was pro-active in taking care of your table lamp issue. We all look forward to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,562 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (426)
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English first
Peterborough, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 3, 2012

I booked this hotel as it was at the lower end of the price list and crossed my fingers. I really needn't have worried. Check in is meant to be from 3pm. We rolled up at 2pm and were warmly greeted by the reception staff who even apologised as they were in the middle of doing something else. The rooms were of average size and really clean. To then find we were 2mins from the main square eaton place shopping mall where just about everything starts from was amazing. I would certainly recommend this hotel and just hope they don't realise what they have and increase their prices. Thank you bond place

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peacel10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BondPlaceHotel, General Manager at Bond Place Hotel, responded to this review, October 6, 2012
Dear Peacel10,
What a lovely review. I am so pleased you have enjoyed our service during your recent stay with us. I can assure you that if you book through our website you will always get the lowest rate. We look forward to welcoming you back soon in the near future.
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Fergus, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 3, 2012

We checked in this fall and when coming back from a day out in Toronto, we found 2 cockroaches in the bathroom. We were horrified called the front desk and told them what we found, they said they would send someone right up- a man came to our room and basically called us liars because apparently they have no bugs! Yes I made it up because i wanted to move rooms or hotels at 11pm at night- he told us it might have come off a tree ( we were on the 12th floor). So we called down to the front desk again to say we did not feel comfortable in that room, they offered to move us to another room- so we went to the front desk where management handled the situation horribly. By the way she had handled the situation we ended up leaving to another hotel- she would not give us a refund for that night because apparently she wanted us to keep the roaches for her to see and that was the only way we would be granted a refund in my mind when I see a roach i kill it! Management at Bond Place is horrible and they need to learn how to treat customers in the hospitality industry- it was also a big production to even get 2 more towels

Room Tip: Go to another hotel
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BondPlaceHotel, General Manager at Bond Place Hotel, responded to this review, October 6, 2012
Dear Nicole,
I am most concerned to read about your disappointing experience during your visit. As part of our investigation the room was put out of service until the pest control company looked into it. Pest control company couldn’t find any sign of roaches in the room and has advised us to release the room. I would be very grateful if you would please reach out to my Front Office Manager directly at your earliest convenience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 30, 2012

Check in and check out was easy as all the staff at reception were friendly. Rooms were small but had standard amenities such as hairdryer, iron etc. Housekeeping was consistent and beds and bathroom were well maintained. Great location right in Yonge-Dundas Square. Will definitely return when next in Toronto.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeeDeeOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BondPlaceHotel, General Manager at Bond Place Hotel, responded to this review, October 6, 2012
Thank you so much for taking the time to post your comments. I am pleased to know that you have enjoyed every aspect of your stay starting from the reception to housekeeping. Look forward to welcoming you back to your Toronto home
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Level Contributor
143 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed September 29, 2012

We managed to get a great deal here when visiting for ten days and upon arrival, were a little disappointed to find our floor filled with construction and as a result our room was incredibly grubby as well as noisy. However the staff were only too happy to move us to a nicer room. From then on our room was spotless, comfortable and although not spacious, more than adequate. Right on Dundas Square, seconds from Eaton Centre and less than two minutes from both subway and streetcar stops, great place for exploring the city. Also happens to be on the Airport Express bus line which was very useful.

Stayed October 2011, traveled with family
Helpful?
Thank MissWelshBackpacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
129 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed September 28, 2012

First this hotel couldn’t be more centrally located, you’re so close to Younge st, Church st,... and half an hour by foot to the islands ferries.
People at reception are mostly friendly (young people in particular).
Rooms are comfortable, but if you want to open a second suitcase, you have to do it on your bed, I mean they are not very large ! and AC is close to bed...
By contrast the bathroom is large, modern and very practical.
Sometimes you can hear noise coming from entertainment on the plazza near Younge st, but bearable.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fabien_voyages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 27, 2012

I have stayed many times at the Bond Hotel, over the last 5 years.
I especially enjoy the breakfast nook. Staff are very courteous and efficient. Food is delicious.
I enjoy the fact we could park at the underground garage, and never have to drive while in the city again. Price is reasonable. Location is right downtown , a quick walk to Dundas Square, Eaton Centre and Yonge St.
Bedrooms are comfortable, clean and bright. Noise in the halls is minimal.
I have yet to be disappointed. A little gem in the heart of the city,espcially for parents visiting their children for the weekend who attend Ryerson University.

Room Tip: stay away from elevator prosimity, or vending machines
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jcox_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bond Place Hotel

Property: Bond Place Hotel
Address: 65 Dundas St. East, Toronto, Ontario M5B 2G8, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #55 of 132 Hotels in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bond Place Hotel 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
The Bond Place Hotel Downtown Toronto is ideally located in the heart of downtown Toronto at Yonge and Dundas Square. The Hotel is across the street from the Eaton Centre and steps away from the Toronto Theatre District, including the Canon Theatre, Massey Hall, Elgin/Winter Garden Theatre, The Panasonic Theatre, and other local area attractions. Many downtown corporate and government offices, colleges and universities, are within walking distance. The Hotel is also central to downtown Toronto hospitals, with St. Michael's Hospital located across the street. ... more   less 
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Also Known As:
Bond Place Hotel Toronto
Hotel Bond Place
Bond Place Toronto

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