I have stayed at the Crowne Plaza 3x in the last year. I stayed and parked for a week. The last 2 times I had trouble with the airport shuttle. I called for the shuttle, was advised they were on the way and waited 45 minutes. The last time I specifically told them where we were and the guy drove right by and left us there.....not happy. When we got to the hotel I spoke to the front desk and told them I wasn't happy. I said if you told us how long the wait was going to be we would have taken a cab. The front desk person did not seem to interested which surprised me. I travel several times a year and won't be staying at the Crowne Plaza again due to their lack of attention to the concerned that I raised.
- Official Description (provided by the hotel):
- Positioned only 2 km from Pearson International Airport and 25 minutes' drive from Toronto city centre, this hotel offers a complimentary 24-hour airport shuttle and an on-site restaurant. Crowne Plaza Toronto Airport features an indoor pool with a relaxing hot tub and sauna. Guests can take advantage of the 24-hour fitness centre, then work in the on-site business centre. The guestrooms at the Toronto Airport Crowne Plaza offers convenient amenities such as flat-screen TVs and free wireless internet access. Additional amenities, such as a work desk with ergonomic chair and cable TV, ensure a comfortable and productive stay. La Brasserie Restaurant at the Toronto Crowne Plaza serves international cuisine for breakfast, lunch and dinner. After dinner, guests can relax with a drink at the hotel's Rendezvous Bar. Toronto Congress Centre is 2 minutes' drive away and Toronto International Centre is 10 minutes' drive away. ... more less
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- Also Known As:
- Crowne Plaza Toronto Airport Hotel Toronto
- Park Plaza Toronto Airport