Our travel agent recommended this hotel for an overnight stay with the Park n' Fly package. The hotel is easy to access right off Dixon Road and a 10 minute ride to Toronto Pearson. The shuttle runs every half hour and is prompt (sort of). The rooms are on the small side, however, very clean and modern with all of the amendities. The beds are comfortable and noise was at a minimum considering this is an airport hotel.
Now to the bad. We decided to have a pre-dinner drink at the hotel lobby bar and was totally ignored by the bartender. It was not that busy and It became a bit of a joke with the other patrons. After about 20 minutes we finally complained to the restaurant hostess who appologized and provided free drink vouchers, nice touch. The other problem was pickup at Terminal 3 upon our arrival. We waited by post 22 as instucted by the drop off driver for 45 minutes in the freezing cold with only light jackets while watching all the other hotel shuttles driving by again and again. It was only after a phone call to the front desk that the driver finally showed up. He appologized saying that he was stuck over at terminal 1 waiting for a flight crew which never appeared. Perhaps management needs to address this issue and while flight crews are a large part of the hotel's business, we are customers too.
Overall the stay was pleasant and we would stay there again.
- Official Description (provided by the hotel):
- Positioned only 2 km from Pearson International Airport and 25 minutes' drive from Toronto city centre, this hotel offers a complimentary 24-hour airport shuttle and an on-site restaurant. Crowne Plaza Toronto Airport features an indoor pool with a relaxing hot tub and sauna. Guests can take advantage of the 24-hour fitness centre, then work in the on-site business centre. The guestrooms at the Toronto Airport Crowne Plaza offers convenient amenities such as flat-screen TVs and free wireless internet access. Additional amenities, such as a work desk with ergonomic chair and cable TV, ensure a comfortable and productive stay. La Brasserie Restaurant at the Toronto Crowne Plaza serves international cuisine for breakfast, lunch and dinner. After dinner, guests can relax with a drink at the hotel's Rendezvous Bar. Toronto Congress Centre is 2 minutes' drive away and Toronto International Centre is 10 minutes' drive away. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Toronto Airport Hotel Toronto
- Park Plaza Toronto Airport