The hotel is newly renovated. The rooms, lobby and hallway were clean. The customer service was efficient.
My only complain is the complimentary airport shuttle. According to the website, the shuttle was supposed to come very 30 minutes 24/7 but when the bus was half an hour late, I called the hotel and they said the schedule is different at night?!?!?! What's worse is the shuttle is shared amongst 4 hotels at night so it took me close to 90 minutes to get somewhere that's a 5 minutes taxi away! I would recommend calling the hotel ahead to check on the times to avoid the surprise. Looking back on TripAdvisor, I'm not the only one who has experienced this issue. Very disappointed that the hotel still hasn't fixed this.More